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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 7576 of 7576

Option to select single playback when using IVR menu

Right now the IVR default settings for the greeting is for it to be played three times before transferring the call to the next step. Is there a way you could change that to a single playback?
Jenny Remolacio about 2 years ago in RingCentral Admin Portal 0 Under review

Call forwarding options when using the Apps (Via Presence or Call Handling and Forwarding)

Since everyone is working remote due to the pandemic, it's difficult to have calls ring on the apps and pick up a monitored line that receives calls. It would be great if, just like the phones, it would also ring the apps (both PC and Mobile) when...
Russell Rabadeau over 2 years ago in RingCentral Web/Desktop App 1 Under review

when they reply to an SMS, even if the sender's number is open in the app, it should still be treated as unread

when they reply to an SMS, even if the sender's number is open in the app, it should still be treated as unread.
Richard Dean Espiritu 6 months ago in RingCentral Web/Desktop App 1 New

Text setting to only allow replies to the sender or even no replies at all

We are trying to send out a group text message to the same group of people on a fairly regular basis. We would like for the recipients to only have ability to reply only to sender. Or, even not have ability to reply at all if only to sender is not...
Carter Hendrick 6 months ago in RingCentral Admin Portal 0 New

Option to turn off Fax Notification Voicemails

Please add an option to disable when Fax messages are delivered to the mailbox that the platform reads off the date/timestamp that the fax messages are received messages are received.
Sara Verbich 6 months ago in RingCentral Phone 0 New

ability to turn off the app even call forward is enable

customer wants to have the ability to turn off the ringcentral app, even without turning off the callforward in the extension
company . 6 months ago in RingCentral Web/Desktop App 0 New

Ringback to Operator

We have our calls set up to go through the call queue and after someone answers the call, we obtain the customer details to forward the call. We then will put the call on hold and either contact the employee on their desk phone or page for the cal...
Lorraine Burns 6 months ago in RingCentral Admin Portal 0 New

Need to update the profile status when on call - RC phone

Need to update the profile status when on call - RC phone
Richard P 6 months ago in RingCentral Phone 0 New

Setting custom static Meeting IDs in meeting rooms.

With the new Upgrade to RingCentral I have found that there is no way to set the meeting id of meeting rooms like we have before with the old version. I think adding this feature would be greatly beneficial for our company and many others when usi...
Alan Hager 6 months ago in RingCentral Rooms 0 New

Combine SMS Messaging for Users

Please consider adding the feature of combining SMS usages for all users under the company. Our company does not allow employees to send/receive messages under their direct number but has to be under the company's main number so we would really ap...
Hoang Phan 6 months ago in RingCentral Admin Portal 0 New