Skip to Main Content

Customer Ideas Portal

Showing 4255

Add Email Notification to me from my customers when they select a meet now option for the direct link I have provided to them.

I have provided my customers with my meeting link to use to meet with me directly without a scheduled meeting request. In doing so my customers would be in my meeting room, however I am currently not notified by email, etc that my customer wants t...
Moe Nault over 1 year ago in RingCentral Video 0 Under review

Ability to search for whitelisted phone numbers

Currently, there isn't anywhere within the admin portal where you can look up which numbers have been whitelisted. Can we please get this feature added so admins can check if numbers have been whitelisted or not before making requests to RC tech s...
Richard Keith over 1 year ago in RingCentral Admin Portal 0 Under review

Shift right / left to View next or previous pictures in text messages

If you have many pictures in a text discussion you need to close and reopen each picture separately, would be much easier to just swipe to the left or right to see next or previous pictures.
Ion Mura Extention over 1 year ago in RingCentral Mobile App 0 Under review

Analytics of Inbound calls on a Ring Group

In a ring group, multiple call staff can be answering the phone. It would be helpful to know on Analytics which user is taking how many calls, and for how long.
Morgan Flynn over 1 year ago in RingCentral Phone 2 Under review

Ability to see if task is complete or not in the calendar view.

Super happy that tasks now show in the calandar view but would be super helpful if there was a designation between completed and not complete tasks in that view. Example- filled in check vs not checked box
Rebecca Talmadge over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add Tags or Fav to contacts in App

This feature is offered by other carriers. MY client wanted to better identify and sort his contacts that he communicates with via SMS, in the app. This could be similar the way you can sort and create groups in the messages part of the app, for u...
David Bacall over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add Poly Voyager Focus 2 to the support headset list

I would like to see the supported headset list here https://support.ringcentral.com/article/Recommended-Headsets-and-Speakers.html?language=en_US updated to include the Poly Voyager Focus 2 (https://www.poly.com/us/en/products/headsets/voyager/voy...
Brad Heare over 1 year ago in RingCentral Web/Desktop App 0 Under review

To add a feature that only sends out text messages with no option to call or reply to sender.

I would like a feature added, if it's not already in place, where I am able to send out text messages to my employees but the employees will not be able to respond to the text message or call the sender's phone number.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Add the ability to search meeting recordings or align the columns by host or date

Currently in call recordings you can search for a particular call recording by host or date. This is very helpful in employee training. However, for ringcentral video recordings, there is no way to search by the host or date. It is just in chronol...
Neil Trickett over 1 year ago in RingCentral Admin Portal 0 Under review

Meeting Invite Template Customization (Google Calander)

Problem Statements The default RingCentral meeting invites template for a scheduled RingCentral Meeting for Google Calader is not usable at all. It provides a very long list of iPhone specific access numbers; irrelevant in most of our meetings; It...
John Wilkinson over 1 year ago in RingCentral Web/Desktop App 0 Under review