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Blind Copy Email Invites

Some of the providers in the agency I work with need to be able to send emails without all recipients seeing those email addresses. This protects the identity of clients involved in sensitive matters. Is there a way to do that? Or can a blind copy...
Guest over 2 years ago in RingCentral Meetings & Webinar 2 Future consideration

Edit "guest" profiles in RC app

I'm trying to edit a "guest" profile in app.ringcentral.com. When logged in, I click on the contacts tab and select a guest contact. Their info comes up - but no option to edit the info. I would like to add a phone number to their guest profile.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Add ability to whitelist extensions when block all calls is enabled

When block all calls is turned on for an extension currently you are only able to add area codes and DIDs to the whitelist. This becomes an issue when the same CID is used for all devices, as allowing the CID would enable all devices to call the b...
Guest over 2 years ago in RingCentral Phone 1 Future consideration

To add a feature that only sends out text messages with no option to call or reply to sender.

I would like a feature added, if it's not already in place, where I am able to send out text messages to my employees but the employees will not be able to respond to the text message or call the sender's phone number.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Callers can press a key in auto receptionist and be sent a text.

This is a great feature that I have tried while calling other businesses. Their system answers the phone and will say "press 1 and we will text you a link to our online ordering" it could also be used for "press 2 and we will text you a link for e...
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Thryv Integration

It's a small business platform i believe will be a good asset to merge with ringcentral for better business use compatibility.
Guest over 2 years ago in RingCentral Integrations 3 Future consideration

Call forwarding using star codes

be able to forward calls automatically by dialing star codes on deskphone
Guest over 2 years ago in RingCentral Phone 0 Under review

Please allow simple adding of contacts from recent calls

Currently the desktop application doesnt allow the simple option of adding recent calls to my contacts
Guest over 2 years ago in RingCentral Web/Desktop App 1 Already exists

Allow RCM Reporting on "RCV Accounts"

Since our account was moved over to RCV (even though we requested it NOT) it appears as though we cannot access the RCM reports function at all.
Lee Pullen over 2 years ago in RingCentral Video 1 Future consideration

Scheduling video only within the RingCentral App

No description provided
Brita Rust over 2 years ago in RingCentral Web/Desktop App 0 Already exists