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Ability to import contacts from a csv file

Transitioning to RingCentral from another system
Paul Viellieux about 1 year ago in RingCentral Web/Desktop App 1 Already exists

Customer should have the ability to whitelist country without sending CCAF

Customer should have the ability to whitelist country without sending CCAF, since not all were comfortable sharing this information
Wilhelmina Regal about 1 year ago in RingCentral Phone 0 Under review

Archive Messaging as SMS when sent from Text widget

If a user sends a 'SMS' by selecting a Company contact from Text widget it should send out the SMS gateway and provide archiving as normal personal contact. We need this feature to ensure proper compliance of any texting. Or allow Admin to remove ...
Alex Obert about 1 year ago in RingCentral Mobile App / RingCentral Web/Desktop App 0 Under review

RingCentral Video Plugin/app for Word Press

According to Siteefy.com statistic "42% of all websites on the entire Internet currently use WordPress as their content management system. This number is 36% for top 1 million websites, 20% for top 100K websites, and 14% for top 10K websites respe...
Guest about 1 year ago in RingCentral Integrations 1 Under review

Individual Call Log Reporting for each extension

Ability to generate a daily call log of each extension individually and separate from one another.
Guest about 1 year ago in RingCentral Admin Portal 1 Already exists

Call log delivery feature -

Please consider improving the format of delivery of the call log from a zip/csv to an easily accessible excel or google doc editable format with one click.
Guest about 1 year ago in RingCentral Admin Portal 1 Already exists

Allow mobile app to identify ring central calls

allow iphone to identify incoming call as a ring central call to separate business/personal calls
Guest about 1 year ago in RingCentral Mobile App 3 Already exists

Use scanner directly when composing a fax like it was on the previous version of the app.

the "office@hand Phone" app allowed the user to send a fax by either choosing a file to attach or scanning the document dirctly into the body of the message. The new "At&T office@hand" does not give the option to scan directy for the fax. this...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Call Queue Enhancement

I would like to request the ability for users on active calls within a call queue to receive other calls to the call queue on both their desktop handset (Polycom VVX 350 & 450) and RC mobile/desktop app.
Guest about 1 year ago in Hardware / RingCentral Phone 0 Under review

Disable incoming calls when on a queue call

Our agents are on queue calls, but they get spam calls directly to their direct phone numbers. This confuses them, as they think that they're missing calls. It's also distracting for them. There should be a way to not get notified of incoming call...
Brandon Carr about 1 year ago in RingCentral Web/Desktop App 0 Under review