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expand search function to find text used across RingCentral

I was looking for a specific email address that received information. However, I didn't know where the email was used and where it was set up. If the search function would allow searches for specific texts across the site, I could have found the m...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Hold music doesn't respect party placing call on hold, uses target

The hold music between two RingCentral parties uses the settings for the person called, not the party that places the cold on hold. This is bug as it doesn't respect the settings of the party placing the call on hold.
Lenard Fudala almost 2 years ago in RingCentral Phone 0 Under review

Route incoming to an extension based on the caller's area code.

Route incoming to an extension based on the caller's area code.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Outbound Caller ID Switch Options on RingCentral for Microsoft Teams

If a user has numbers for multiple states and/or countries, it would make it easier if on the dial pad, the caller id number selected will have a drop-down option so that other numbers can be selected. The main RingCentral App has it. The other in...
Ryan Smith almost 2 years ago in RingCentral Integrations 0 Under review

Feature to notify a user that he is logged in to a HotDesk phone and the ability to choose to logout.

This feature will allow the user to logout via notification to be able to login to another HotDesk phone on another location. Without notifying the admin.
Guest almost 2 years ago in RingCentral Phone 0 Under review

Add Re-assign option for users that have left the company

there should be a one click option to re-assign a new user to an ext. this would automate the clearing of voice mail, txt and other thing and then allow you to just enter in the new user info (name) and new e-mail address and then you can send new...
Ken OConnor almost 2 years ago in RingCentral Admin Portal 0 Under review

Microsoft Teams is set as priority for Mic Permissions

When Ringcentral and Microsoft Teams are running side by side, Ringcentral desktop App will have errors asking users to allow microphone access. Not sure if this is something that could be fixed on the Ringcentral side.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Toggle rollover Pop-Up on numbers in RC App

The pop-up you get over your mouse when rolling over a number in the RC Application can be annoying. It prompts you to 'Call, Text, Add Contact' and most people don't utilize that. a Toggle Option would be appreciated.
Aaron Claybourn almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Reset and Assign should include a clear voicemail option

Reset and Assign should include a clear old voicemail option.
Mike Masi almost 2 years ago in RingCentral Admin Portal 0 Under review

Change RingCentral App task completion symbol for multiple assignees or provide more information for viewer

Currently, Glip tasks with multiple users assigned have a progress bar. Most of our users reported they did not know where to go to check off that they completed their part. There needs to be more information given to the user to let them know tha...
Craig Miceli almost 2 years ago in RingCentral Web/Desktop App 0 Under review