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Customer Ideas Portal

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We need a delete button on the call register. Now, I have to click three times to delete a call from the list.

A delete button or icon on every line of the call log.
Shawn Miller about 1 year ago in RingCentral Phone 0 Under review

Add Anker device support to headset controls

I have an Anker PowerConf S360 speakerphone. It is detected as a headset. When I press mute on the device, it is muted in RC but when I unmute on the device it does not unmute in RC until I press unmute a second time.
Greg Widener Ext 1171 about 1 year ago in Hardware 0 Under review

Fax Word Docs

I was able to fax files with .doc and .docx with .pdf Now, only .pdf's get through. I read there was an update that dropped the .doc extensions. Please bring this back.
Steven Dexheimer about 1 year ago in RingCentral Web/Desktop App 0 Under review

Outbound Handle Time for users in the Performance Report.

Please add a column on a report and allowing the user access to information they have access to at the Queue level. Why not the user level as well so we can see all the itemized calls and their handle time. We need this to track productivity for o...
Guest over 2 years ago in RingCentral Analytics 0 Under review

Option for the RingCentral App to not ring for MS Teams calls

Option for the RingCentral App to not ring for MS Teams calls. Hope there would be an option for the RingCentral App to not ring for MS Teams calls aside from signing out to the App.
Jessa Remo over 2 years ago in RingCentral Mobile App 0 Under review

Windows Host app for RingCentral Video Rooms

I already have Windows PCs in my conference rooms capable of running RingCentral Video. Why should I have to purchase Mac Minis or Poly devices when I already have capable hardware? At the very least, set up an RCV Rooms web app that I can put in ...
Andrew Pegram over 2 years ago in RingCentral Rooms 0 Under review

Change from top-posting to bottom-posting in conversation streams

The latest version of RC does no longer allows conversation streams to be viewed in ascending or descending order. This feature needs to be added back in with the next app update.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Short cut key for Close Window in Desktop App

Maybe its just me and I cant find the option but on my Mac I normally close windows with the shortcut key (command W) but it doesnt work on this app. Just a suggestion!
Rachel Knapp about 1 year ago in RingCentral Web/Desktop App 0 Under review

Voice activated dialing

are you ever going to consider voice activated dialing instead of mouse or touch controlled?
Alice Frederick about 1 year ago in RingCentral Mobile App 0 Under review

Default view of Teams to show membership

We use Teams to show different departments, and their availability to take calls. We would love "Teams" to have an option to default view to "show members" rather than share a file, create a task, or add an app. This would help reception and call ...
Deborah Croft about 1 year ago in RingCentral Phone 0 Under review