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Tablet view for mobile app

Many mobile apps offer a different view for tablet devices to make best use of the larger screen. I'm envisioning a layout similar to the desktop app, for example on the message tab, have the list of DMs and Teams on the left, and the content for ...
Guest 12 months ago in RingCentral Mobile App 1 Under review

Round Robin From Fax Numbers (Caller ID)

RingCentral would be able to sell more fax numbers by implementing this, because businesses would want a pool of phone numbers to send FROM. In our business (and I'm sure others), faxes often fail to send to the recipient (I think it's probably a ...
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Keep minimized Video (1"x2") on the screen

When in VIDEO meeting if I minimize it , the video disappears . But If I leave it on then it obscures the content on the page. For medical visit you need to have patient video visible all th time. RC meeting, which uses Zoom in the background has ...
Guest 12 months ago in RingCentral Video 0 Under review

Communicate presence (Offline, or invisible) to Max Agent

Currently only DND and busy is communicated to the Max Agent. Our Max users need to be able to see if they are transferring a call to a user that is out of the office or are invisible (or offline) . Currently users that are logged off will show gr...
Leland DeGolier 12 months ago in RingCentral Contact Center 0 Under review

Voice Mail - Press # for more Options - Need to upload a custom Greeting / Voice Prompt

When you are leaving a VM there is an option to press # for more options. This brings up a female voice prompt with more instructions. We would like to be able to upload our own voice prompt for this. We have paid for a Voice over actor for all me...
john bermudez 12 months ago in RingCentral Phone 1 Under review

Disable the * key press - For checking voicemail while in a queue

Currently if you are in a queue you can press * to bring up the VM pin prompt to check voice mail if you are an admin. The Problem is that when a general caller is in the queue and they press star they also get the Voice mail pin prompt. the real ...
john bermudez 12 months ago in RingCentral Phone 0 Under review

AppointFix

This is an appointment apps for professionals
Guest 12 months ago in RingCentral Integrations 1 Under review

when call forwards it would be convenient to display the extension it was forwarded from

to track and know which department is forwarding the call so users have an idea of the nature of the call that has been forwarded
Emily Dannenbrink 12 months ago in RingCentral Mobile App 2 Needs more information

INDICATOR IF A MESSAGE WAS SENT FROM MOBILE OR COMPUTER

there has to be an indication that a certain message was sent using phone or computer
Guest 12 months ago in RingCentral Contact Center 1 Under review

Allow all posts to be deleted from a 'Team' in the RC client

Currently You can create any number of 'Teams' (chat channels) but if you want to delete posts from those chats you have to manually delete each post one-by-one. Proposed Can we have a facility where the administrator of a 'Team' channel can delet...
Alastair Fraser-Mitchell 12 months ago in RingCentral Web/Desktop App 0 Under review