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Allow user to easily recover a deleted voicemail.

Useful if user accidentally deletes voicemail
Guest about 2 years ago in RingCentral Mobile App 1 Under review

Turn Off On hold music globally for Ring Central Audio Conference

Isaacson Miller would like to be able to turn this feature off so that when participants join they do not get the on hold music.
Guest over 2 years ago in RingCentral Phone 1 Under review

EYE STRAIN

It would be of benefit to have an option to have a dark mode on the site. Have a bright dashboard causes strain on the eyes.
Guest 8 months ago in RingCentral Analytics 0 Under review

Ability to Set Ring Time for Desk Phones using a Template

This would help greatly if an admin would like all users' desk phones to ring for the same amount of time before going to voicemail, transferring, etc. Right now, you are only able to set the ring time for the desktop and mobile apps before forwar...
Cassandra Champney over 1 year ago in RingCentral Admin Portal 0 Under review

Auto populate HUD Extensions with assigned can be monitored group members

So in Ring central as an Admin, you are able to create Call monitoring- groups. Each group has the "Can monitor" and the "Can be monitored". But in order for a "Can monitor" to view the "Can be monitored" members in their Ring central app, they ha...
Joel Okyere over 1 year ago in RingCentral Web/Desktop App 1 Under review

Dept share analysis

let each dept manager see only there call analysis
Guest about 2 years ago in RingCentral Analytics 0 Already exists

Simplified Admin Portal

Streamline and simply the admin portal for small businesses please. I'm a restaurant and need only two lines with custom voice-messaging capability. With Covid, our hours have had to be quickly modified due to staffing issues and the like. I love ...
Grace McNiel over 1 year ago in RingCentral Admin Portal 0 Under review

Add an ‘x’ to close button next to each name in Messaging

Often times it’s just quick chat that can closed when done. Having to clicking the 3 dots next to the name then navigate to Close is also cumbersome.
Becki Strader over 1 year ago in RingCentral Web/Desktop App 1 Needs more information

Max Character Length in Name Field (Service Portal > Phone Numbers)

The max character allowed on the name field in : "Phone Numbers --> All Numbers --> choose a number --> Name field" has been reduce to 15 character. This significantly decrease the info we can provide on the field. As shown in screen grab...
Taylor Wells over 1 year ago in RingCentral Admin Portal 0 Under review

Please add join in browser functionality for participants of RingCentral Webinars

Our target audience ranges from men in their 20s to 80s; having the ability to join a Webinar by browser removes the hurdle of having to download and install the standalone Meetings app.
Guest over 2 years ago in RingCentral Meetings & Webinar 5 Already exists