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Admins : Approve or Deny message being sent to mass notify teams on Glip

We can create rules regarding Distribution Lists for Exchange that requires approval before mass emails are sent, I would like to have this same feature applied to Glip as our company has a team account that includes all users.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Expand Dynamics 365 integration to navigate to more records

We use Dynamics 365 and are looking to implement the RingCentral for Dynamics 365. Current functionality has the pop screen identify matching contacts, accounts or leads. It can then save a log file as an activity under the selected record. Here a...
Edward Huels about 2 years ago in RingCentral Integrations 1 Future consideration

Warm Transfer for VVX phones

Please change the warm transfer process so that the user that is receiving the call doesn't have to "pickup" or "answer" the transfer from the other party. Our previous VOIP provider did the warm transfer more like a warm intercom where the transf...
Guest about 2 years ago in Hardware 1 Under review

RC Scheduler default to last setting

RC scheduler should have a save settings option for when creating the next meeting it defaults to the previous or last saved meeting settings. Specifically if a user is scheduling meetings for another user frequently, then it can default to always...
Amanda Bradbury about 1 year ago in RingCentral Video 0 Under review

Add resend button to fax process

After a fax is successfully sent, add a button/function to resend. This is a common feature for other programs.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Flagging and Notating Previous Calls

We would like to be able to flag/mark previously recorded call logs, and to also have the ability to include a short description pertaining to the call. This would make for easy reference should the call be needed in the future for any purpose, sa...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Add functionality to call either a direct dial OR a cell # for people listed in the directory

Provide an option, via the search option in the directory on the desk top phones to call either a mobile number or the direct dial number. (similar to what you can do on a cell phone for a contact.) Time savings; paper savings; convenient
Guest about 1 year ago in RingCentral Phone 1 Under review

relate a call to a deal in zoho crm

I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the sp...
Guest about 1 year ago in RingCentral Integrations 0 Under review

Add a filter for monthly reports to drill down to business hours only in lieu of 24 hour period inclusive

Today, I can get daily reports and filter by the hours of the day. I cannot do that for a roll up of performance of our call center at the monthly level for Sr Management level reporting
Guest about 1 year ago in RingCentral Engage Voice 0 Future consideration

Create Report for E911 addresses

Currently to see your company's E911 settings you must check each user and it's 2 or three clicks into each user's profile to see what the E911 settings are. Ring Central is sending emails to remind admins to keep this up to date, however even for...
John Nickell about 1 year ago in RingCentral Admin Portal 0 Under review