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Customer Ideas Portal

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Fax Footer Settings to add disclosure (on all app resources)

We need the option in the admin portal to add a footer that contains a disclosure. This should be added ASAP. We are a financial institution, the disclosure is very important to our compliance. Please advise.
Jason Facey about 1 year ago in RingCentral Mobile App 1 Under review

Please add Parlance speech attendant to RC Office

We should offer a SIP integration to Parlance as a bill on behalf of service. https://www.parlancecorp.com/parlance-is-a-nuance-speechattendant-replacement/
Zach Young over 2 years ago in RingCentral Integrations 0 Under review

Contact history page with unique URL

I'd like to know if there is a link I can access directly to easily find the contact history of a client. This would be a huge support for our workflow.For example: app.ringcentral.com/contact/8183368339 would ideally show the texting history, cal...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

We need a delete button on the call register. Now, I have to click three times to delete a call from the list.

A delete button or icon on every line of the call log.
Shawn Miller about 1 year ago in RingCentral Phone 0 Under review

Add Anker device support to headset controls

I have an Anker PowerConf S360 speakerphone. It is detected as a headset. When I press mute on the device, it is muted in RC but when I unmute on the device it does not unmute in RC until I press unmute a second time.
Greg Widener Ext 1171 about 1 year ago in Hardware 0 Under review

Fax Word Docs

I was able to fax files with .doc and .docx with .pdf Now, only .pdf's get through. I read there was an update that dropped the .doc extensions. Please bring this back.
Steven Dexheimer about 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow faxing via the RingCentral Phone app for message-only extensions

The RingCentral Phone app will allow login via a message-only extension, but there is no functionality there. Being able to send faxes would be incredibly useful. Especially if your only option to send a fax is using the print driver (only availab...
Sal Hernandez over 2 years ago in RingCentral Phone 0 Under review

Addition Fields for "profile"

We need to a few more fields in profiles. We need a fax fields and a emp id field. to have custom fields would be amazing.!! I could get rid of the of our Master company list (spreadsheet) if we four more fields! I am sure this would benefit other...
Nic Natale over 2 years ago in RingCentral Web/Desktop App 0 Under review

Short cut key for Close Window in Desktop App

Maybe its just me and I cant find the option but on my Mac I normally close windows with the shortcut key (command W) but it doesnt work on this app. Just a suggestion!
Rachel Knapp about 1 year ago in RingCentral Web/Desktop App 0 Under review

Voice activated dialing

are you ever going to consider voice activated dialing instead of mouse or touch controlled?
Alice Frederick about 1 year ago in RingCentral Mobile App 0 Under review