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Requesting feature to add more that 3 members to a ring group and to ring at the same time

Requesting feature to add more that 3 members to a ring group and to ring at the same time
Guest about 1 year ago in RingCentral Admin Portal 1 Already exists

Audit Trail Report on Manage admins website

I want to know what my admins do inside the https://portal.vacd.biz/manage site. Monitoring calls, running reports, pausing leads. Listing their name, date of action, type of action. They have access to a lot of information in the manage portal so...
Ryan Bartlett about 1 year ago in RingCentral Engage Voice 0 Future consideration

Ring groups and call queues should follow phone numbers and extensions, NOT APP LICENSES.

We are in a large enterprise where RC Phone licenses are often recycled. While it is true that with due diligence a terminated employee would be removed from their ring groups, this doesn't happen yet as often as it should. So, their license is di...
Guest about 1 year ago in RingCentral Phone 0 Under review

Android App UConnect Bluetooth support

Teams, Voice, Phone, and all of my other audio apps can interface with my car's built-in UConnect audio system, but not RingCentral. It would be really neat if RingCentral added this support so I don't have to take RingCentral calls on speaker.
David Epperson about 1 year ago in RingCentral Mobile App 0 Under review

Create folders for fax

It would be helpful if I was able to create folders on the fax tab to separate faxes by day month and even year as well as importance of the received fax. This will be helpful in terms of not deleting previous faxes that have been received and not...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Options to change to the classic view style

I really would like the option to have the info bar to be at the bottom of the screen I also really like to have my contacts/favorites open on the side no matter what screen I go into so I can know who is available and who isn't when I transfer a ...
Linnea Hedren about 1 year ago in RingCentral Web/Desktop App 0 Will not implement

Add ability to scroll through conversations with keyboard

Right now it's hard to scroll through conversations with the mouse or laptop mouse pad. Normally this is something in other apps that you can use the down button, but for this it does not work.
Guest about 1 year ago in RingCentral Web/Desktop App 1 Under review

Better Verbal Voicemail number read out

RC when listening to VM the number reads out as one long number and would like it to either say the number as a telephone number or read each digit seperately.
Guest about 1 year ago in RingCentral Phone 0 Under review

Add HUD to New RingCentral App

Its helpful to be able to see your "favorites" if they are on a call prior to calling or transferring a call. Please import full HUD functionality into new RC app under the phone part. Thanks!
Guest about 1 year ago in RingCentral Web/Desktop App 4 Already exists

Export User name and number to a spread sheet

You should ad a button to the Admin console that allows us to export user information such as the phone number and name and extension assigned to the user
Guest about 1 year ago in RingCentral Phone 0 Under review