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Sequential Rings

I would like to have 2 of my lines ring for a few rings then I would like the line to ring on a third line and the original 2 lines.
Rebecca Armstrong over 1 year ago in RingCentral Admin Portal 0 Under review

ability to securely download SIP login details for all users (primarily for bulk teams direct routing provision)

When setting up hundreds of users with teams direct routing it you can upload the details to but there's no way to automate the downloading/setup process on
Paul Hawkins over 1 year ago in Hardware 0 Under review

Please add join in browser functionality for participants of RingCentral Webinars

Our target audience ranges from men in their 20s to 80s; having the ability to join a Webinar by browser removes the hurdle of having to download and install the standalone Meetings app.
Guest over 2 years ago in RingCentral Meetings & Webinar 5 Already exists

Emergency Address search drop-down should not show all other previously entered addresses

This is mostly a privacy concern, but also is very confusing for new users. When a new user is "selecting" their emergency address, this field should either show only the main company address, maybe also show any additional addresses from multi-si...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Remove voice mail from email when deleting voicemail from phone.

A lot of users are complaining about having to remove a voicemail from the phone, and then having to delete the voicemail out of their email, and then having to remove voicemail off the phone if they check the voicemail through email.
Chris White over 1 year ago in RingCentral Phone 1 Under review

Eliminating multiple Direct numbers in the dial pad

When my team is making outbound calls they have three direct number "call from numbers" this is causing a host of problems if employees don't remember to set their call from number to their actual direct number every time they're logging into the ...
Brian Webb over 1 year ago in RingCentral Phone 3 Needs more information

External caller transferred to an extension that would just ring a pager and hang up.

External caller transferred to an extension that would just ring a pager and hang up. We have a phone line displayed outside of our shop that a truck driver can call from their cell phone. The idea would be that the driver enters an IVR menu and ...
Justin Harcrow 8 months ago in RingCentral Phone 0 Under review

leave off deactivated users from adoption and usage report

Could we leave off the deactivated or deleted users from the adoption and usage report since those persons are not longer working for the company.
Heather Casteel 8 months ago in RingCentral Analytics 0 Under review

Add a keyboard shortcut to take away mouse remote access

In my organization we give remote access during pediatric therapy sessions and we need to be able to quickly take the access away at times.
Jennifer Lennon 8 months ago in RingCentral Video 0 Under review

Add more than one Interrupt Prompt for Call Groups

We have many departments that have more than one message they want to play while a caller is on hold. I think having the option to add more than one Interrupt Prompt would be very useful to those departments that have multiple messages they would ...
Amanda Nemeth 8 months ago in RingCentral Admin Portal 0 Under review