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Customer Ideas Portal

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RingMe button to ring Call Queue

The customizable and embeddable RingMe button only allows you to specify an IVR or a User's extension. It would be beneficial to allow the call to ring into a call queue. We presently have queues set up for sales team and support team, but no way ...
Guest almost 2 years ago in RingCentral Phone 0 Under review

StorEDGE integration

This is one of the most popular rental software, however, its downfall is its messaging, call management, and customizability. It's great as a rental software but nothing beyond that. If you could integrate with it so that everything is also attac...
Sean Caniglia almost 2 years ago in RingCentral Integrations 0 Under review

Parked Call Glip Message vs. Text

The pre-formatted message that comes up when you park a call in the desktop app is great! But it sends a text message. Our users are using Glip. Possible to give an option to copy text to a Glip instead?
David Freitas almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Show Call From number in RingCentral App

The Ring Central Phone would show the Call From number during the call. This was a great feature for when you would leave a voicemail you can provide the correct callback number. especially if you have multiple lines. however the phone app is bein...
Blake Wilson almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Forwarding html emails

Keeping html format of transferred emails.
Mélanie Tremblay almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Enable the RingCentral App to use the *9 mute feature

Ring central App does not allow us to use the *9 feature unless call is transferred from the desktop.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Leave blank space between extension on the desk phone

It would be nice to be able to leave blank spots on the desk phone, when you have an extension insert. That way you can have your main people on the phone, and the rest will be on the extension insert instead of the misc. people split between the ...
Kayla Perez almost 2 years ago in RingCentral Phone 0 Under review

Contact Notes LARGER TEXT block for viewing and editing

I have synced my Outook365 Contacts and works well so far. It does bring my contact notes over to the address book however it only shows one tiny line.. If this could be put in a much larger text box (multi Line) and RESIZABLE this would be extrem...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Outbound Calling Blocked Numbers Notification

RingCentral periodically blocks US numbers due to suspected Fraud. It would help if we received an advance notice of this as well as what numbers are going to be blocked. There are instances where the numbers that end up being blocked are actually...
Guest almost 2 years ago in RingCentral Phone 0 Under review

need to have a backup to retrieve people that register for a webinar

if the webinar schedule was adjusted, please do not delete the people that register or at least have a ack up to retrieve the list of the people who registered instead of resending another invite
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Under review