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Enumerate a limited number of users to reduce page load times

We have a large account and as we add more users, the users page loads so slowly because the webUI enumerates ever user in the system. Could we eliminate virtual extensions from the search and reduce the user enumeration to 500 and load only the n...
Justin Davidson almost 2 years ago in RingCentral Admin Portal 0 Under review

Logged in support experience for premium support customers

It doesn't need to ask us for our account number. Having premium support takes longer to get to because we go through regular support just to be told we have to wait for a premium support agent. Start us in premium support. We're signed in, you kn...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

contacts on rc phone and rc app not synchronized

contacts on rc phone and rc app not synchronized - some contactcts doesnot reflect on rc app on mobile cu retype and save the existing contact on the rc phone and it auto update on rc app on mobile
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

requesting a feature to have an option to change the logo in the RC unified app.

requesting a feature to have an option to change the logo in the RC unified app.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

allow user to keep the forwarding number when a custom answering template saved

Background: Admin can set up custom answering rules with forwarding number for single user When admin set this custom answering rules as a call handling template, the system can only keep the behavior but not the forwarding number. Wanted: system ...
Sugar Lam almost 2 years ago in RingCentral Admin Portal 0 Under review

Default settings for Schedule with RingCentral O365 addon

Currently the scheduler Outlook addon defaults to having a password. It would be great to allow for default settings to be set within the addon.
Guest almost 2 years ago in RingCentral Video 0 Under review

new app will not chime if it is in the forefront, needs to chime at all times when a new notification comes in

i need to know immediately when something new comes across and the sound helps me
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Preview Coversheet

Please allow Coversheet Preview Details in unified RingCentral Desktop app. Currently it only shows a blank page.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Install RC Unified App for All user under admin access

Customer wants to have an option to install the app on their user's behalf. But prefer that they wanna do it on his end because not all of their employees as tech savvy.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Send Video Meeting Invite via Text Message

When you create a meeting invite it would be nice to be able to send that invite out via text message either by entering a phone number or selecting a contact number.
Randy Olsen almost 2 years ago in RingCentral Web/Desktop App 0 Under review