Customer Ideas Portal

Department drop down menu when creating a new call queue is not searchable and is not in alphabetical order.

I have a call center where all phones ring simultaneously. There are known GOOD and BAD inbound calls. The bad ones get missed because the agents dont want to talk to them. We need the ability to block the Caller ID so all calls look the same

This is a great feature that I have tried while calling other businesses. Their system answers the phone and will say "press 1 and we will text you a link to our online ordering" it could also be used for "press 2 and we will text you a link for e...

It's a small business platform i believe will be a good asset to merge with ringcentral for better business use compatibility.

This will minimize call recipients' suspicion of unrecognized Caller IDs by identifying our outgoing calls as coming from a known and trusted business. It will also differentiate us from our competitors.

Since our account was moved over to RCV (even though we requested it NOT) it appears as though we cannot access the RCM reports function at all.

Hi community, Newly using RC w/ Premium plan, here is my idea: Automatically discard voicemails less than 5 seconds long Good clearance of hanging messages and contagious cough. Thank you for your attention !

Today, I can get daily reports and filter by the hours of the day. I cannot do that for a roll up of performance of our call center at the monthly level for Sr Management level reporting

I implemented a system for a customer that would like to be able to hear his phones ring over a CyberData Paging Amplifier and speaker system. Currently, this is not a feature of the RingCentral system.