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Agent Detail - show total available time and time between session

Showing time between session would help with staffing total available should equal agents work shift
Guest 10 months ago in RingCentral Analytics 0 Future consideration

PERFEX CRM Integration with RingCentral Phone

ADD PERFEX CRM Integration with RingCentral Phone Customer Relationship & Project Management PERFEX CRM https://www.perfexcrm.com/.
Tents N Events TEAM 10 months ago in RingCentral Integrations 1 Future consideration

Lightspeed webstore integration to Ring Central

https://www.lightspeedhq.com/thank-you/?id=1e899d05 Looking to see how to add Lightspeed store as a part integrating SMS, Email.
Greg Hoffman 10 months ago in Developer Platform and APIs 1 Future consideration

RC integrate with IVR (Integrated Voice Response) systems for Pharmacy’s?

My current customer is looking to integrate their phone solution with voice response. The need is for questionnaires and prescription refill.
Greg Hoffman 10 months ago in Developer Platform and APIs 1 Future consideration

Integration Ringcentral in myfactory Businessworld

myfactory is a webbased german CRM/ERP System which has no Phone integration. For CRM it is very important to know how often a call eas ignored or which was talked with the customer
Axel Langer 11 months ago in RingCentral Phone 1 Future consideration

Suitedash

Suitedash is a major CRM which is used by many companies. It would be great to have an app that can integrate with Suitedash.
Nagaraj Kunda 11 months ago in RingCentral Integrations 1 Future consideration

MyRepChat integration

An integration with MyRepChat is supposedly possible through the Open API. Could you please direct me how I need start this integration process? The implementations team directed me here. Thank you!
Jonathan Suzio 11 months ago in RingCentral Integrations 1 Future consideration

Add dark mode

less eye strain and some people use lightning extension on Chrome for dark mode. Would be nice if it matched.
Guest 12 months ago in RingCentral Analytics 0 Future consideration

SysAid IT Ticketing integration

Allowing us to have a place in the RC app to integrate ticket submission to SysAid so our users can stay within the RC app while also reaching out to Support.
Jesse Clouse about 1 year ago in RingCentral Mobile App 1 Future consideration

Add Fax data to Analytics reporting by EXT

Add Fax data to Analytics reporting by EXT, so I can determine all the activities an agent is performing in RING. I am currently downloading all outbound fax data and creating a separate repo
Will Snyder about 1 year ago in RingCentral Analytics 1 Future consideration