All ideas

I'd like to see all participants either during or after the call. I'm not seeing who is dialed into a specific conference number (host/participant code). Another feature request that i've seen with other vendors is the ability for RC to call the p...

We want to know how effective our IVR is. How many calls are we losing due to poorly articulated prompt options? What percentage of callers use prompt 1, 2, etc.? How many callers listen or go back to the main menu multiple times? Knowing the answ...

If you program park keys as a presence key there is no park hold recall timer. Ring Central only offers park hold recall for global park keys and not for the presence park keys.

You can program a page button but it will not work correctly.

Imprivata is a secure MFA solution typically installed on a device such as a cellphone. Since we are not issued cellphones, RingCentral is our only business solution for phone and SMS, it would only make sense for Imprivata to function through RC ...

Please develop a feature similar to Polycom BTOE app that will allow a Ringcentral Phone to sync directly to Office 365 without going into the app.

Limit RCV recordings to certain individuals.

I need to be able to at least answers calls using Android Auto. Currently, it just rings to my phone and I'm not able to grab my phone and answer it while driving.

Yes, we can blind transfer to CCRN's, but not being able to transfer calls to our call centers is extremely inconveient.

As a company we want the RC app open on everyone's desktop to allow for chat and collaboration. People that like to use one app at a time and close it (often full-screen app users) may accidentally close the app and disconnect themselves from RC. ...