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Automatic or scheduled sign-off

Individuals who forget to remove themselves from call queues cause an inconvenience when they do so. Calls can be missed, forwarded to voicemail, or left waiting for the next in the queue. If it were possible to schedule one's self to be removed f...
Mike Arneson almost 3 years ago in RingCentral Phone 0 Future consideration

Bi-weekly recurrence for events in Ring Central (GLIP)

Can you add an option for recurring to be bi weekly or bi monthly I am trying to create schedules and these schedules change every 2 weeks so I have to make them all individual instead of just once and allowing it to recur.
Rachael Parkins almost 3 years ago in RingCentral Web/Desktop App 3 Future consideration

Massively change Display name for users

Beign able to change the RingCentral Display name massively to all users or a set number of users in the admin portal
Alejandro Romero 7 months ago in RingCentral Admin Portal 0 Under review

Call recordings kept for longer period

I think it would be very useful to have the option of allowing for a longer period of time for call recordings to be available. The current 90 day period is pretty good, but sometimes a situation comes up where it would be handy to go back on an o...
Brad - 7 months ago in RingCentral Phone 0 Under review

I want the ability to ignore calls coming in on a call queue

Our calls all come in on a call queue, so the phone rings everybody in the office. If I know the call isn't for me, I would like to be able to ignore the call. Currently when I click "ignore", it stops ringing for a second, then just starts ringin...
Jesse Hodapp 7 months ago in RingCentral Mobile App 0 Under review

Secondary option in Call Queue setting where we can set in there an external call forwarding for each call queue member

It will be nice to have a secondary or option directly in call queue setting wherein we can add or customize an external number for each members
Ralph Reyes 7 months ago in RingCentral Admin Portal 0 Under review

API integration with TigerPaw CRM

We work 90% of our day in TigerPaw. Having a Ring Integration would help us quick switching Apps all Day.
Aaron Betts 7 months ago in Developer Platform and APIs 1 Future consideration

Allow Admins to Edit Other Admin/User Subscriptions

Our operations manager is on leave and even though I have an admin account I am not able to edit scheduled performance report subscriptions she created. This is a significant issue to our operation. Please allow admins to have access to all subscr...
Samantha Ziegra about 1 year ago in RingCentral Admin Portal 1 Under review

Showing available when connecting to a call

Currently when we make a call out to someone, the status shows as available until we are connected to the other person. This should show as "on a call" during this time as well. Sometimes we have receptionists looking to transfer a call and they s...
Brayden McGraw about 1 year ago in RingCentral Web/Desktop App 0 Under review

Enable adding of multiple recordings in IVR prompts

This allows to layer greeting and menu recordings to allow only have to change the menu recording if a key press is changed, or change the initial greeting for holidays and not have to rerecord key press prompts
Laura Anderson over 2 years ago in RingCentral Admin Portal 0 Under review