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Customer Ideas Portal

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Integrate Rocket Matter

Rocket Matter is a platform used by law firms to record time based on actions, invoice, attach documents. As the admin administrator, often I will get a request from an attorney regarding the length of a call.
Wendy Busse-Coleman almost 2 years ago in RingCentral Integrations 0 Under review

Bring back ability to find shipping information from Phones & Devices

Until this week we have been able to select an uninstalled phone, right click on it and link pull up the FedEx tracking information. Instead of needing to hunt for in under the Billing, Device Orders section. Working an implementation with 750+ in...
Jodi Haney almost 2 years ago in RingCentral Admin Portal 0 Under review

Segregation of contacts on Apple iPhone and sort via Last Name/First Name

To categorize my contacts in different categories
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Please restore the ability to change the default role for a new user

According to RC's own knowledge base, this feature did exist at one time: https://support.ringcentral.com/article/10644-user-roles-permissions-set-default-role.html Backstory: we decided not to utilize SMS messaging in our environment. So a custom...
Jason Howard almost 2 years ago in RingCentral Admin Portal 0 Under review

RingCentral Number for Osaka, Japan

Currently there are no available numbers for Osaka, Japan. As a business in Japan, it is not a good option to assign Tokyo numbers to Osaka that is why Osaka numbers are needed.
Guest almost 2 years ago in RingCentral Phone 0 Under review

The ability to disable features company wide

The ability to disable Glip/Message and other features (like Tasks, Events, Files and Notes). Where our users cannot use these features. Basically a toggle to allow the feature to be used or not
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

-No password disabled option when scheduling a meeting via Gsuite

please add an option to disable password when scheduling a meeting via Gsuite.
John Ramirez almost 2 years ago in RingCentral Integrations 0 Under review

Multi-select participants to create team

Or any faster way (like drag-drop) to create a large team without having to type every name/adress. And it's really difficult to know who you already added since the name is not greyed when you typed a name.
Mélanie Tremblay almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Change defualt time zone in ringcentral scheduleing

The reason we want this change is so that we don't have to remember to the change the time zone all the time when creating lots of meetings.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Feature to add more than one Contact Information when creating a case through support.ringcentral.com

When Super Admins go to create a case at support.ringcentral.com, only the person who created the case can be the main point of contact for the case. Instead, there should be an option to add more than one user or super admin under Contact Informa...
Hannah Tieu almost 2 years ago in RingCentral Admin Portal 0 Under review