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Customer Ideas Portal

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Add control for Integrated Calendar Notifications

In the RingCentral App, it would be really beneficial to have the ability to turn off calendar notifications so that entries which exist in the original calendar (Outlook, Gmail) don't send a duplicate notification in Ring Central. At this point, ...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Add the software version on the portal

Add software version on portal so you would know when the portal is updated
Gary Burton about 2 years ago in RingCentral Admin Portal 2 Under review

Free guest account to convert to paid

There needs to be a smoother way to switch over a free account to a paid one. We had some employees that have free guest accounts to be able to chat with our teams. We now wanted/needed to get more numbers we added 2 numbers and was not able to ad...
Sylvester Leach about 2 years ago in RingCentral Phone 3 Under review

Pause followed by additional digits

I called help desk looking for a way to store numbers in phone book that include a phone number followed by a pause and then followed by additional digits. such as how I have my conference bridge stored in my cell phone address book. The help desk...
Guest about 2 years ago in RingCentral Phone 1 Under review

Allow users to generate and download their polling results for their own meetings

Currently, this is an admin only function, where polling results can only be generated and downloaded by admins, despite the instructions relayed here. This currently makes it so users have to come to admins to gather results for their own data fr...
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Show Specific Meeting Name Rather than Personal Meeting ID in Outlook

When I am scrolling through many recordings of meetings, having them all listed with the same name is not useful. If I can find the meeting on Outlook referencing the right name for my meeting, because I put the right description in the meeting be...
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Enabling one press Intercom from Polycom Deskphone

Our current set up on the desk phone allows us to call those employees set up our presence feature. There should be an option to change the settings so that instead of calling the user via one button press it instead intercoms that person.
Brock Kimball about 2 years ago in Hardware / RingCentral Phone 4 Under review

Live Reports

Requesting for this following features: status: "on a call" can be placed on top, currently it's either unavailable or available only if an agent is on a current call, phone number should show in live reports have the ability to change the status ...
Guest about 2 years ago in RingCentral Analytics 0 Under review

Allow admin management of virtual background feature for meetings

It would be nice if I could easily deploy a virtual background to all my users and set that background as the default background for them to use in meetings. This would be great so we could easily have a standard virtual background for all our emp...
Guest about 2 years ago in RingCentral Meetings & Webinar 1 Under review

Printing fax into ring central

I would love the ability to print my documents into the ring central app, from my Mac, just like I am able to do on my PC.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review