Customer Ideas Portal

Right now, anyone on our team can create a team channel. This had proven to be very ineffective, a distraction and just super cluttered for all users. I would love to see only admins be able to create team channels. Thank you!!!

A plus for all RC customers.

Permanent deletion is not a good idea.

We should be able to record breakout rooms - for example, if a class or meeting needs to be recorded for people who miss it and the larger group breaks into discussions, each breakout room should have the ability to be recorded separately.

Need other options besides PDF. Would like JPEG or PNG.

Please setup Email Notifications to update your clients on your releases of the RingCentral Apps for Salesforce.

The ability to export the list of billing items would be helpful. This is possible in the users list, but having it in the cost center management console would help.

When calling a user from the dialpad of the desktop app, it shows their extension, direct number, and the digital line of the hotdesk phone they last used (even though they are no longer logged in). Can you remove hotdesk lines from showing in the...

This is useful because it allows me to diagnose when reps are making calls of very short duration i.e. if they are 'gaming' or if there is another reason for this happening.

To have a separate pane for sent items, SMS MS Teams