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Screen Sharing Status Indicator and Status Color

When sharing a screen, a separate status in the HUD would appear to indicate the meeting member is in a screen share. This would have a separate status color to indicate screen share is on. This would avoid disturbances and messages popping up in ...
Guest about 1 year ago in RingCentral Web/Desktop App 3 Already exists

Allow customers to populate a custom CLID for internal calls

Internal calls from Engage to RCO show up as the primary System Account, which is named "System Account" and cannot be changed. Our internal customers are seeing calls from our Help Desk as System Account rather than Help Desk who is truly calling...
Marissa Defino about 1 year ago in RingCentral Engage Voice 0 Future consideration

Apricot Project Management Software Integration

We use Apricot Project Management Software in our operation and would love to see RingCentral integrate with it.
Guest about 1 year ago in RingCentral Integrations 1 Under review

Feature request: Ability to duplicate the default "all employee group"

The ability to duplicate the default "all employee group" on GLIP would be nice for internal company-wide notifications that are of a different subject matter. Currently, we use the "all employee group" for IT issues only. If I want to create a se...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Import ics Calendar to RingCentral App

It would be great to be able to import a Calendar from an account that isn't Google or Microsoft. Importing an *.ics calendar file would allow us to better utilize the calendar presence feature. Similarly, it would be great to be able to schedule ...
Kyle Heney about 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Support sending faxes via email, e.g. 6505551212@fax.ringcentral.com

This gives programmers the ability to integrate directly to RingCentral, and not have to rely on stand-alone email applications (like Outlook, Gmail, or Microsoft Mail) or a third party (like JangoMail) to send fax requests to FaxNumber@rcfax.com....
Guest about 1 year ago in RingCentral Phone 0 Under review

Local Area Code Reflected on Caller ID

When you call a specific area code the caller id that will reflect will show the area code of the location
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Record you name in the directory

The system currently reads you registered name when callers dial in or for VM. The system can not pronounce the names and most of the time it does a very bad job. I have used other VOIP systems and they allow me to record my name in the directory....
Guest about 1 year ago in RingCentral Phone 1 Already exists

The capability to send a prerecorded message to many people

There are moments that we need to send message to whole congregation through email, text, and voicemail. If I could use ringcentral to send a prerecorded message would help greatly.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to have hold music start at different intervals, or the ability to have multiple hold music that will be selected randomly

We have hold music that has about 7 different topics. When somebody is put on hold they automatically just here the first topic as it always starts at the start. We would like to have these randomized so other topics in the hold music can play fir...
Christine Cullen about 2 years ago in RingCentral Web/Desktop App 0 Future consideration