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Wants to have speed dial on phones under shared lines

Wants to have speed dial on phones under shared lines to easily make calls as well internally.
JR Marquez 20 days ago in Developer Platform and APIs 0 New

Swap numbers online

Please add a feature in service.ringcentral.com so customers can swap numbers like what we are doing in AI (internally)
Main main Jordan Bamba 20 days ago in RingCentral Admin Portal 0 New

Ability to send text message to a personal contact group.

It would be useful to be able to send a text to personal contacts that have been added to groups. Having to add each personal contact individually is cumbersome and tedious! Anyone that uses RingCentral to send texts would benefit from this!
Tim Sandor 20 days ago in RingCentral Web/Desktop App 1 New

Option to Extend Meeting Duration

It would be helpful if we will be notified once we are about to reach the 1-hour duration of the meeting before automatically ending it. There are times that we have to extend the meeting and automatically ending it is really not good. Or might as...
RingCentral Tester 20 days ago in RingCentral Video 1 New

Move a Report and Subscription to another user

We have an admin who left our company and there are reports and subscriptions on her access. It would be nice there's an option to move the report or change the ownership of the report.
Mark Simons 20 days ago in RingCentral Admin Portal 0 New

It would be nice to be able to clone/copy alerts to make these easier to set up

I tyhiunk we save system managers time in setting the system up
Andrew Brindley 20 days ago in RingCentral Analytics 1 Future consideration

I'd like to be able to assign a different ring tone for internal callers versus external callers

Everyone would benefit. Employees would know if the call was internal or external just by the ringtone.
Michelle Caggiano 20 days ago in RingCentral Phone 0 New

Call Transfer Timeout Extension

We use Cisco 8861 desk phones. When a call is on hold after pressing the transfer option, if you decide to use the Contacts button to search for a contact, you must press that button, pick what directory to search, enter in your search parameters,...
IT Department 21 days ago in RingCentral Phone 0 New

Option to remove Managers in call Queue not just simply changing the managers

As per screenshot, it cannot be saved without any managers in a call queue.
Ralph Reyes 21 days ago in RingCentral Admin Portal 0 New

Sub-tasks

Would like the ability to create sub-tasks within a main task. The main task would only be complete once all the sub-tasks are complete.
Blaine Bulger 21 days ago in RingCentral Web/Desktop App 0 New