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Implement a Disable Call Blocking Feature

Implement a feature on admin portal to fully disable call blocking for users either by user, group, role, site or company wide. Users can still block calls in the phone app under history (even if role is setup with the Screening, Greeting & Ho...
Mark Shearon about 1 year ago in RingCentral Mobile App 0 Under review

Add badge alerts to the app wiget/icon on cell phones

This allows you to simply glance at the wigit & see if there is a voicemail. WhatsApp, Email , Messages all have this feature. It is better for efficiency & business flow. I would recommend that RC consider adding this feature.
Liz Bonét about 1 year ago in RingCentral Mobile App 0 Under review

Ring tones while connecting queue calls

The system should (or have the ability to choose the option) for the caller to hear ringing while connecting to an agent. For example, when they press the option for their queue, and it is ringing to an agent, the caller will hear ring tones inste...
Chase Owens about 1 year ago in RingCentral Phone 1 Already exists

Having the capability to add 1,000 call queue members

Having the capability to add 1,000 call queue members, specially to those medical and government accounts.
Jessa Remo about 2 years ago in RingCentral Admin Portal 1 Will not implement

incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app

incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Disable RC app status of DND for non admin.

To make sure only admin or management can change status to take calls, and should not be available to users/non admin to use DND.
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Requesting to have an option to disable beep tones when ending/disconnecting calls using yealink cordless phones

Requesting to have an option to disable beep tones when ending/disconnecting calls using yealink cordless phones
Guest about 2 years ago in Hardware 0 Under review

Add Cayman Island to Intl Dial-in

Many funds have cayman entities and require a dial-in for the cayman directors. This location (Cayman Islands) is not covered with existing international dial-ins.
Xiao Yu about 1 year ago in RingCentral Phone 0 Under review

Add Kanbantool as add-in

The Kanbantool application is a similar application to Trello.
Tarik Marshall about 1 year ago in RingCentral Integrations 1 Under review

PLEASE remove the orange incoming call box in Pipedrive

Anytime an incoming call comes in through my RingCentral App for a customer already in our system, an orange screen will come in from the left on Pipedrive and cover the current file I am working on. See attached. It's very frustrating. I first re...
Maurissa McGeary about 1 year ago in RingCentral Integrations 3 Needs more information