Customer Ideas Portal

We'd like to make number private so that no reporting, recording or analytics can be generated considering that calls are highly sensitive.

At the moment, BT's BT Cloud Work Phone, developed by Ring Central, doesn't have a built in sound equaliser unlike many soft phones. Speaking to BT they say that the software doesn't have the ability 'yet' but couldn't tell me if this meant it was...

At my organization, we have very small teams. As such, accounting for all anticipated time off is critical to our ability to have accurate forecasts. Today, the system only allows admins to enter full days off prior to forecasting. Entering partia...

RingCentral Video --> Disable option Call me. Not every customer want to pay for the call cost of the participant of the meeting.

Being able to change the default prefix for extensions, right now, extensions are based of what numerical prefix was initially chosen, IE if your first extension was 605999, subsequint extensions are 60XXXX with no ability to change the prefix. We...

We have 150 phones on the Standard plan. We would like 10 of our phones to have the features from the Premium plan. Our rep tells us we would have to move all our phones to Premium to get the features that we only want on 10 phones. We would be wi...

1. Events should be easily copied from one date to the next. Can't do that at all now.2. Events should be allowed for bi-weekly scheduling. Now you only have monthly weekly, daily options.

my company is switching from sales force and using epicor as a crm database. My team loves RC and wants it integrated like it was in salesforce.

such as the time zones, the main call out number etc. etc... this is very pertinent in the way big orgs work. please make this happen.

I want to do this when I run into issues and doing some test