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SMS box suggestion for phone APP in Pipedrive

Would like to be able to label each text instead of it showing as the full text when trying to select one. It would also be nice to be able to space things out so the texts are not a run on sentence when creating a template. I like to separate my ...
Maurissa McGeary about 1 year ago in RingCentral Integrations 0 Needs more information

ability to securely download SIP login details for all users (primarily for bulk teams direct routing provision)

When setting up hundreds of users with teams direct routing it you can upload the details to https://admin.cloudpbx.ringcentral.com/ but there's no way to automate the downloading/setup process on https://service.ringcentral.com/
Paul Hawkins about 1 year ago in Hardware 0 Under review

Option to disable ALL audio enhancements

I post-process my microphone input externally. I did notice there is an "original sound" setting but I am doubtful this applies to noise suppression. Please provide the option to remove ALL voice processing within the RingCentral app.
Christian Mindo about 1 year ago in RingCentral Meetings & Webinar 2 Under review

DND setting to INCLUDE notifications

This must've changed recently? I typically have my phone on DND 90% of the time (but want the flexibility to easily switch back-n-forth). I liked that I didn't get notifications on missed calls BUT voicemails would come through passively (as badge...
Steve Yerkes about 1 year ago in RingCentral Mobile App 0 Under review

Remove voice mail from email when deleting voicemail from phone.

A lot of users are complaining about having to remove a voicemail from the phone, and then having to delete the voicemail out of their email, and then having to remove voicemail off the phone if they check the voicemail through email.
Chris White about 1 year ago in RingCentral Phone 1 Under review

Add the Session ID column to exported Expanded All - Detailed Call Log Reports

When working with the data that can be exported from the system's Call Log Report that is in Detailed view and with All Expanded, there is no way to currently group the lines together. Please include for each call the Session ID that shows up when...
Sasha Madfes about 1 year ago in RingCentral Admin Portal 0 Under review

Request for RCV to have 10digits code

RCV to have 10digits code
John Lachica about 1 year ago in RingCentral Video 0 Under review

Video Mail Messages

With the RC App feature, I thought it would be cool if we could send Video Messages, similar to VoiceMail. This would be great feature to add for the holiday season, or leaving a video message when a person doesn't answer the phone.
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Multiple Email address field

It would be useful to have 2 email addresses available under the company contact instead of just one. The purpose of the 2nd email is to allow the user to be reached at an alternate email address, if needed,
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

On Admin side, status icons for both User and Phone on 'Users with Extensions'.

While setting up, and troubleshooting user and phone issues, we're finding that the status icons are a tad misleading. While a User status may show green, you have to go into their account, click down to Phones, over to Phones, etc. to then see if...
Joe Cache - 1601 about 2 years ago in RingCentral Web/Desktop App 0 Under review