Customer Ideas Portal

Requesting that clients be able to edit the cover page of the efax feature within the cover page without the edit coming through as an additional attachment.

Like the ability to drag and drop re-order my favorites, I'd like to be able to do the same with my teams.

People that have difficulty speaking, or cannot speak, cannot use RingCentral to place a phone call or speak during a video call (they could use chat, but this feature is something we would like to extend to video calls as well. We would like for ...

RingCentral integration with ManageEngine/ServiceDesk Plus for robotics/automation

The template for the ring central e-mail invitation can not be edited, except one produced. Allow the edit to customize the e-mail to your company and wording. A no brainer if you are trying to customize the service!

We have created a queue, that has 14 - 16 800#'s tied to. ( A rule was created, directing these numbers to a queue) We would like to pull reports per phone number, then per member, then pull how many calls this member answered from the particular ...

To have more email accounts permitted to send fax via email.

My company would like an option to change the "#" key to where it reads out a personalized directory. Right now, the "#" and "*" key only have 3 generic menu options.

.In this way, we would be able to analyse the caller's experience in missed calls more relatively and will help solving the issues related to minimize the missed calls.

When there are a lot of phone calls, and for quality and training purposes you are monitoring the calls, and it is very hard to keep track of which phone call you already monitor, and where you up to. SOLUTION will be to differentiate between read...