Customer Ideas Portal

Enable the downloading of incoming and outgoing of fax report feature.

Make it so when you go invisible, DND is enabled as well so you do not get calls. We have receptionist that sometimes leave during office hours and the DND status makes it look like they are in the office still when they are not.

Hi Team, Can you please add a feature to receive email notifications in case any of the call queues under "Groups" are left with no resources/members?

I have users asking for the ability to add their social media urls to their profiles. Admins should be able to add custom fields like Instagram, TikTok, Twitter and LinkedIn to the user profile section. Right now you have Name, Email, department, ...

customer had 3 phone liness before switching to Ring. Fourth caller got a telco busy-we want to replicate

I would like the money ringtone to sound when my phone rings with a business call from my forwarded ring central account. It is available for notifications but not for a ring tone.

Hello, I'd like the ability to be able to create custome roles for users, I have a user who needs to be able to review reports and user information but because of security concerns we do not want this user to have super user access to the platform...

As of the moment, we need to create 2 weekly recurring meetings (one on Tuesday and one on Thursday) because the schedule options are only daily/weekly/monthly. It would make it easier if there was an option to select the days of the week that you...

Import a group CSV file 2. Create text blast 3. create the group from existing CSV file4. add text, image and emotions 5. click and send

By default, you can choose extensions to private parking which can do both parking and answer parked calls. Hope there will be a toggle button to choose extensions that can only park to that group and separate toggle button for the ones that can a...