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Customer Ideas Portal

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Enable the downloading of incoming and outgoing of fax report feature.

Enable the downloading of incoming and outgoing of fax report feature.
Maria Marbella about 1 year ago in RingCentral Admin Portal 0 Under review

DND for Invisible Status

Make it so when you go invisible, DND is enabled as well so you do not get calls. We have receptionist that sometimes leave during office hours and the DND status makes it look like they are in the office still when they are not.
Brayden McGraw about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Email Notification For Call Queues With Zero Members

Hi Team, Can you please add a feature to receive email notifications in case any of the call queues under "Groups" are left with no resources/members?
TOC Support about 1 year ago in RingCentral Admin Portal 0 Under review

adding custom fields like social media urls in the user profile section

I have users asking for the ability to add their social media urls to their profiles. Admins should be able to add custom fields like Instagram, TikTok, Twitter and LinkedIn to the user profile section. Right now you have Name, Email, department, ...
American Influencer Council about 1 year ago in RingCentral Mobile App 0 Under review

Limit number of calls presented to a queue

customer had 3 phone liness before switching to Ring. Fourth caller got a telco busy-we want to replicate
Unified Technologies about 1 year ago in RingCentral Web/Desktop App 0 Under review

Money ring tone like it shows in notifications

I would like the money ringtone to sound when my phone rings with a business call from my forwarded ring central account. It is available for notifications but not for a ring tone.
Jeff Schendel about 1 year ago in RingCentral Mobile App 0 Under review

Allow custom role creation on admin dashboard

Hello, I'd like the ability to be able to create custome roles for users, I have a user who needs to be able to review reports and user information but because of security concerns we do not want this user to have super user access to the platform...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Recurring Meetings: For it to have an option to select days of the week

As of the moment, we need to create 2 weekly recurring meetings (one on Tuesday and one on Thursday) because the schedule options are only daily/weekly/monthly. It would make it easier if there was an option to select the days of the week that you...
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Under review

To be able to drop in a CSV file and then be able to broadcast through SMS messaging to 100 ++ recipients

Import a group CSV file 2. Create text blast 3. create the group from existing CSV file4. add text, image and emotions 5. click and send
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Separate option for user that can park and user that can accept private park location

By default, you can choose extensions to private parking which can do both parking and answer parked calls. Hope there will be a toggle button to choose extensions that can only park to that group and separate toggle button for the ones that can a...
Jessa Remo over 2 years ago in RingCentral Admin Portal 0 Under review