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Increase SMS character capacity from 1000 to 2000

Increase SMS character capacity from 1000 to 2000
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Make Text Highlighting Actually "Work"

In the new RingCentral desktop app, when RC identifies a number as a phone number (mostly incorrectly), it's very difficult to actually click-and-drag style highlight that number to copy and paste (I think because of the call, text pop-up that hap...
Kevin Seymour about 2 years ago in RingCentral Web/Desktop App 1 Under review

Call Queue Greeting not count towards queue time

I would like the call queue greeting to play before being transferred into the queue and not calculate as part of the time being in the queue. Right now, the time they spend listening to the "greeting" calculates in the average speed of answer.
Chase Owens about 2 years ago in RingCentral Phone 0 Under review

Disable entering extension when the call has gone to a voicemail message.

If an external call dials a direct line on your numbers list, it shouldn't have the ability to transfer to any extension on your extensions list. I had an external number dial a direct line that goes straight to voicemail, but they were able to hi...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Unlimited Call Queue View in Apps

You should allow all queues to be viewed in the apps. Right now it is only the first 5.
Front Desk #1 about 1 year ago in RingCentral Mobile App 0 Under review

Outbound Calls Information

When doing an outbound call, we can provide the reason of the call and have a key press option if the customer wants to speak to a representative
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Easily Copy Meeting Invite Content - Feature Request

Requesting for a feature where RingCentral application user can easily copy the Meeting Invite Content/Information without needing to start/schedule a meeting on the RingCentral application. Currently the app only has the option to copy meeting li...
Rossen Bon Deriada about 1 year ago in RingCentral Web/Desktop App 0 Under review

Option to Disable "Choose How to Join Audio" pop-up for non-Ring Central Participants

-this feature would provide clients with the option to disable the pop-up -can reduce the amount of time for client's customers to start screen sharing as not all participants are computer savvy -can avoid possible audio reverb if a non-rc partici...
Franz Ferrey Gesmundo about 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to have automatic pause and resume within UC

Currently, in CC, it is an extension in chrome that is installed that pauses the call and screens from recording when a specific website is opened. then then the website is closed it then resumes the recording. Northern Safety Co. Is looking for t...
Mallory Garcia about 1 year ago in RingCentral Phone 0 Under review

Eliminate a missed call notification from a internal extention

if you use the system for a access gate, who ever doesn't pick up gets a missed call notification.
Micheal Tardoni about 1 year ago in RingCentral Phone 0 Under review