All ideas

An a nurse we receive many orders using RC. If we were able to copy text from RC and paste into patients chart it would save time and decrease errors.

requesting for google chrome integration for the RC app web version in terms of templates.

We have a professionally recorded dial by name greeting. Says the same thing but using the same voice we use for our auto attendant and on-hold recordings.

It's very aggravating not having a quick shortcut on the left sidebar area to access "Messages", and/or being unable to set my startup landing page to our Team Chat group. This would definitely benefit the app and it's users; not having to navigat...

As I am experiencing the thing, I purchased one extension for my company but i have 10 employees who have to be on same extension to answer... SO please help us with this so we could log in to same extension on multiple devices... that would be so...

Right now RC has a "wrap time" feature which is a great idea! However, it does not work when applied to a user who is extended over many call queues. According to the RC tech support rep I spoke with, wrap time is call queue specific and applies t...

We have some sites which would benefit from allowing no timeout for Hot Desk sessions. We have some sites which NEED to have a session timeout, as people move frequently. Currently, you can only set a default session timeout which applies company-...

In Analytics, can another KPI be added that counts the number of calls that had been forwarded when users have applied ‘Custom Rules’ and the new ‘Forward all calls’ feature.

Please allow us the option to remove the ignore button, so that agents do not have the ability to ignore incoming calls. Thank you!

when a client send a message, automatically upload it to company cam that has the same matching phone number affiliated to its profile.