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Customer Ideas Portal

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Add option to automatically delete Voicemails once the user has been emailed a notification regarding the email

Give Super Admin the option to automatically delete voicemails when users have been sent a notification email about the voicemail.
Guest about 2 years ago in RingCentral Admin Portal 2 Under review

To have filter option to manage internal and external calls to a different call handling settings.

to increase productivity.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Upload Custom Cover Page as an Admin on-behalf of the user.

Hi, Please allow Admins to upload a Custom Cover Page on behalf of users and not limit it via the RingCentral Phone app. It will be great if there is an added functionality in the online portal where we could upload the cover page directly.
Eric Felipe Pada about 2 years ago in RingCentral Admin Portal 0 Under review

Set Waiting Room for limited some users using the same meeting id

Customer wanted to have a feature that once she sent a meeting id link and passcode, for example she have 100 participants, she want atleast 3-5 participants will be on the waiting room.
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Call forwarding to the RingCentral Mobile App when direct user extension was dialed.

Forward the call to another user when direct number of user was dialed. Currently it is working on call queue calls not on direct extension calling.
Guest about 2 years ago in RingCentral Mobile App 0 Under review

Add time of day rules for receiving notifications and sounds

We are global. With groups using Glip for notification, everyone in the group is notified for new postings. With a group in (Germany, France, Netherlands, India) the folks in the group receive notifications throughout the night, even when based in...
Roger Mulock about 2 years ago in RingCentral Web/Desktop App 0 Under review

Actually decline the call when a person selects 2 for decline

It's really annoying to not actually be able to decline a call when we are given the option to deny a call by pressing 2. Sometimes we need it to just go to voicemail and call them back at a more convenient time.
Kathryn Daily about 2 years ago in RingCentral Web/Desktop App 0 Under review

Automated Daylight saving switch for Main IVR Custom Rules over multiple regions

Useful for Cloudflare inbound Sales call routing to auto adjust hours in the Main IVR Custom rules for each of our 3 world regions For PST -> PDT and PDT->PST changes we have to manually adjust the working hours for UK and Singapore (APAC an...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

I want to be able to download faxes in batches from the application

It is a lot of work to open my faxes one at a time to be able to download the attachments
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow customer to filter out Missed Call in the Call Logs or Analytics

A customer of mine would like to get all missed call details so they can give the callers a call back, in a way that they do not need to download the logs, save into Excel file and do the filtering
Lutgardo Bayan about 2 years ago in RingCentral Admin Portal 0 Under review