Customer Ideas Portal

We use Teams to show different departments, and their availability to take calls. We would love "Teams" to have an option to default view to "show members" rather than share a file, create a task, or add an app. This would help reception and call ...

If an extension has been named with a number or code as an identifier that isn't the same as the extension number, then the number or code used in the name is not searchable in the dialler. Entering numbers in the dialler should also look at the e...

app goes on DND automaticaly even when it is not wanted. Disconnected office calandar to stop some of that

A queue setting that will display queue voicemails in the portal with the oldest on top by default. Currently refreshing the page in the portal resets the view to newest voicemails on top.

Case #15974204

Would be great to have the possibility to select a different peripheral for ringtones & in-communication, juste like the webapp. When u get a double phone call, it rings way too loud in the ears. We don't understand the person, and it does hur...

In our agency, some extensions are really tied to the program role, not the user. For example, our front desk staff. If a person who was in the role of our front desk support moved to a new job in the agency, they would not be keeping their extens...

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While making outbound calls, my business name doesn't show up in the caller ID. It shows another place of business's name that isn't even in business anymore. How can this be resolved?

I would like the option to add other ringcentral users to an ongoing video call by searching their name, and "ringing" them, rather than having to share a link or invite.