All ideas

PS clients are using CXM.

Significant time wasted putting calls through to people that are on Teams calls or meetings. Not a great service to our clients keeping them on hold whilst the call rings out

Eliminates the problem of issues when a host for a meeting could change at the last minute and you won't have to send a new login link to everyone invited

Call the user with a prerecorded message alerting them they have a voicemail waiting.

I would like for separate caller ID for everyone in the company to make it a personal touch for our clients. We also have different companies and would like to have different caller id to show for that other company also.

It would be great to be able to activate limited extensions when creating them. The kitchen and breakroom phone don't need an email address assigned to them which means I end up assigning my own and I have to manually click on each email and activ...

Apple has Mic Mode in their control center that has different options for your mic that allows you to control the input. Whenever I use my airpod pros through my Mac, the background noise is amplified and makes it extremely hard for the person on ...

It would be nice is there was a way to setup what happens to a call during Business Hours vs Afterhours. Rather that is emailing different people/groups or rolling a call to different places

May we just have the phone number listed in subject line? That way if you have a large organization you know what number has called/texted/missed calls multiple times? This would be super helpful as my organization uses subject grouping in our out...

when in the Call Queue Pick up HUD there needs to be an alert notifying you that another person is calling in if you are taking calls for several offices. The notification on the screen now is to small and often missed and there is no alert or sou...