Customer Ideas Portal

for shared workloads this is a necesary and useful feature. Our old provider has this feature as a base feature. When toggling into the queue, you could see who was logged into the queue and who was out by simply showing those members as greyed ou...

I wanna be able to log in to multiple computers using 1 user extension that will do the exact same feature on both the computer with Ring Central application

Unprofessional looking. Limits sending legal docs as this header is now on ALL pages.

Holiday schedules need to be maintained (every year and holidays with different dates) . So it is unnecessary to maintain the on 2 places. It would be even better if you could import ist automatically.

I am a small business with a 3-minute informational message about my unique company. For people that have already heard this message, listening to it again for 3 minutes before leaving a message would get anyone angry. Having the ability to bypass...

I don't know who my company admin is and I should be able to contact them directly though the app.

Randomly customers will fax documents to the main numbers or our locations. Since these are not assigned to users I have these faxes go to our Admin account which I monitor. I do receive an email notification that a fax has been received; however,...

For Only Company Contacts, please show their Availability (Available, DND, Invisible) on their User Icon and the Custom Status Icon/Message to the Right of the User Name. Also, please show the Custom Status Icon/Message to the Right of the User N...

The way that the system is set for call queue name display is it would only show if the call is going into the RC app but if the call is being forwarded to an external or personal mobile number, it does not show the call queue name which is helpfu...

When a call goes thru a call queue in a rotation settings and a member was not able to answer, this will count as missed call which is should not count as missed.