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Customer Ideas Portal

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Option to make Transitioned Leads COMPLETE once dispositioned without Requeue = Yes

Add the ability to set leads that are transitioned to another campaign as a Copy complete so they are not dialed again from the original campaign. Currently, the transition disposition needs to be set to Requeue = Yes in order for the lead to be e...
Colby Jestes almost 2 years ago in RingCentral Engage Voice 0 Future consideration

Ability for RC Analytics to apply filter logic to multiple graphs when selecting one option.

Would like RC Analytics to be more intelligent and apply filters across all graphs/tables, e.g. if I select a Dept. in one graph, then all other data uses the same filter where available. This hugely increases the ability to cross-correlate usage ...
Ty Stephens almost 2 years ago in RingCentral Analytics 0 Future consideration

Integrate business impacting alarms in RC portal for proactive action

Business impacting high and critical severity SBC/gateway alarms should be integrated with RC portal to take proactive action and to minimise the outage. From customer stand point, alarm integration would also help to segregate the issue on timely...
Guest almost 2 years ago in RingCentral Admin Portal 0 Future consideration

Automatically send a notification to all participants that a meeting is being recorded when they join

RingCentral should be set up so that all participants receive notification the moment they join when a meeting is being recorded. This way they can choose whether to stay on and be recorded or hop off.
Guest almost 2 years ago in RingCentral Meetings & Webinar 1 Future consideration

Keypad Controls and Voice Recognition Identification for non-RC phones and non-Smartphone Meeting Participants

Although we are paying RC users and hosts for Meetings and Conference Calls, some of our attendees/participants are our customers and are not RC users. As such, they often use a standard landline and not smartphones or PCs to attend our meetings/c...
Edward Stevens almost 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

want to edit my fax tone

i want to edit my fax tone on a short sound . Let me explain a little more . i want to remove the voicemail on the fax to a short sound tone.
Guest almost 2 years ago in RingCentral Admin Portal 0 Future consideration

Roles and Permission specific template only

Roles and Permission specific template only that only target Roles and Permission and not being included on the current template. Reason behind is the feeling of too much risk using the template that might affect all the accounts settings if it wa...
Ildefonso Ambrocio almost 2 years ago in RingCentral Admin Portal 1 Future consideration

Use Ring Central CTI in SalesForce to trigger a meeting invite. Can do it in Saleforce calendar but messy

When in SFDC I would ike to be able to use the CTI to create meeting which I can but then also trigger an invite. If I am copying meeting details link from CTI then go to Calendar , create a meeting from there and paste details into the location a...
Jesse Verdi about 2 years ago in RingCentral Integrations 0 Future consideration

To be able to fax to a group of contacts instead of adding each contact individually

It will save time when faxing a promo or flyer to many contacts.
Guest about 2 years ago in RingCentral Phone 0 Future consideration

Would like to see the 411 published listin

I would like to see the published 411 listing without calling 411.
Guest about 2 years ago in RingCentral Phone 0 Future consideration