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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 592

Send Text to RingCentral Number through Email

Most carriers I have worked with have the ability to send text messages to a phone number by sending an email. According to RC support this feature is not currently available. Would be a nice addition, especially for developers. Examples: ########...
Erik Jacobsen about 3 years ago in RingCentral Phone 9 Future consideration

Integrate business impacting alarms in RC portal for proactive action

Business impacting high and critical severity SBC/gateway alarms should be integrated with RC portal to take proactive action and to minimise the outage. From customer stand point, alarm integration would also help to segregate the issue on timely...
Guest about 3 years ago in RingCentral Admin Portal 0 Future consideration

Automatically send a notification to all participants that a meeting is being recorded when they join

RingCentral should be set up so that all participants receive notification the moment they join when a meeting is being recorded. This way they can choose whether to stay on and be recorded or hop off.
Guest about 3 years ago in RingCentral Meetings & Webinar 1 Future consideration

Allow Call Queue members to change queue status for desktop app

We have two call queues that our internal help desk can be a part of. There is a feature to allow the queue members to select which queue they want to take calls for. This currently only applies to the mobile app, however my team uses the desktop ...
Guest about 3 years ago in RingCentral Phone 1 Future consideration

Ring Central really needs to integrate with a Calendar App.

I have been searching high and low. We have Acuity and there is only a Zapier type of thing but it doesn't do anything to help. This is HUGE Zoom integrate with all Calendar apps.
Jesse Verdi about 3 years ago in RingCentral Integrations 1 Future consideration

Keypad Controls and Voice Recognition Identification for non-RC phones and non-Smartphone Meeting Participants

Although we are paying RC users and hosts for Meetings and Conference Calls, some of our attendees/participants are our customers and are not RC users. As such, they often use a standard landline and not smartphones or PCs to attend our meetings/c...
Edward Stevens about 3 years ago in RingCentral Meetings & Webinar 0 Future consideration

Add Paging Groups in RC App

We use paging groups to unlock doors in the building. We have SIP relays connected to the doors. If a visitor calls from the entrance, once we disconnect the intercom, we dial *84 and then 14 to unlock the lobby door. If we could have the paging g...
Guest about 3 years ago in RingCentral Phone 3 Future consideration

To allow a user to have the InContact SalesForce agent “lightning” dialer open and functional in multiple Salesforce browser tabs.

When using the SalesForce “Classic” dialer, a user could open a new (Chrome) browser tab with the same Salesforce session, and then open the “Classic” SalesForce Agent InContact dialer on each active Salesforce tab. It is common for our users to o...
Guest about 3 years ago in RingCentral Contact Center 0 Future consideration

want to edit my fax tone

i want to edit my fax tone on a short sound . Let me explain a little more . i want to remove the voicemail on the fax to a short sound tone.
Guest about 3 years ago in RingCentral Admin Portal 0 Future consideration

Call log for transferred calls

In the "All Calls" section, having a transferred calls section would be helpful. I answer incoming calls. Knowing what I have done with that call would be nice. I have to keep a monthly call log on paper as to who I transferred it to, if I hung up...
Tiffany Leicht about 3 years ago in RingCentral Phone 0 Future consideration