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Setting to allow Dial Pad to remain on top of other open screens.

I run multiple screens with multiple applications running. When the Dial Pad is hidden under other screens, it is too clumsy to have to navigate back to the Ring Central app and open it back up.
Alex Conforti over 1 year ago in Developer Platform and APIs 1 Under review

Mute Team Notifications

Give team admins the ability to toggle "users can mute this channel" to allow for fewer notifications on public channels
Guest almost 3 years ago in RingCentral Analytics 0 Under review

Public Teams have Global Users

Any public team should automatically contain all users in a company without having to add everyone manually. Along with this, admins could allow users to mute or not mute notifications of any given public channel.
Guest almost 3 years ago in RingCentral Analytics 0 Under review

User Group as Teams

Would love to be able to add entire user groups to a team, task, event, etc. versus typing out member names.
Guest almost 3 years ago in RingCentral Analytics 0 Under review

Notify Customers When New Features Are Added

Notify customers when new features are released. Even if it were a link to a "Release Notes" webpage that showed the features added and bugs fixed. That would also give customers a webpage to do a search on to see if a feature they are looking for...
Stan Cooper about 1 year ago in RingCentral Phone 0 Under review

Custom Templates for Tasks

We would love it if custom Task templates could be created so that we could have fillable information boxes and selectable menus. Ex. A custom return call task could have: name, address, phone number, email, comments, lead type selectable menu, ty...
Josh Cadieux over 1 year ago in RingCentral Admin Portal 0 Under review

MMS/Group text capability in Salesforce Integration

In the RingCentral Salesforce integration, we can only send SMS messages to contacts. If you add more than one destination phone number, the system sends the message as individual SMS'. Instead, we would like a group message to be created. This is...
Guest over 3 years ago in RingCentral Integrations 3 Future consideration

call queue shows as missed call in RC jupiter app

When one call queue member answered the call, the other members shows as missed calls. the infomation who answer the call should be indicated on the app.
Carol Johnson 7 months ago in RingCentral Web/Desktop App 0 New

Auto Transfer #

In the analytics it would be really helpful to see # of calls transferred to other lines automatically if the calls are not answered. I am not talking about manual transfer.
Clinic 1 7 months ago in RingCentral Analytics 0 New

Show caller ID on a monitored line on Mitel phones

Currently on Mitel device users who have permissions to answer another users phone and have their extension added to their phone are unable to see who is calling the lines that the user is monitoring. In our old on prem Mitel system, users who had...
Luke Jones 7 months ago in RingCentral Phone 0 New