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User right to change Call Queue Membership ONLY.

This would grant access to select users to be able to change queue members only without messing with the whole Group setting.
Duke Dojcinovski about 1 year ago in RingCentral Admin Portal 0 Under review

Random display of Caller ID

Local Touch/Local Connect Local caller ID manipulation gets a better answer rate than a toll free number, but many people are wise to this method of marketing. I have a FL number. If I get a call from a number with a FL area code, I don't answer. ...
TOM Schollmeyer about 1 year ago in RingCentral Phone 0 Under review

Remove the ability for callers to select any extension when calling in.

No description provided
Guest about 2 years ago in RingCentral Contact Center 0 Future consideration

Allow Desktop & Mobile Ring Grouping for Call Handling & Forwarding

Right now, desktop & mobile can not be added to ring groups so it is only beneficial if you want to let it ring on desktop/mobile first for sequential or if you are using a simultaneous setup. If it can be part of a custom group you can have i...
Guest about 2 years ago in RingCentral Phone 2 Already exists

Add a KPI on Analytics to have a Disconnect Initiator

I want to request to have a KPI on Analytics for Disconnect Initiator. For us to be inform if the disconnected call happened on our side or on the customer side.
Guest about 1 year ago in RingCentral Contact Center 0 Under review

Add inline images to the body of an email

Please allow images to show inline as this is very helpful for chronological screenshots. Having the images only as attachment is useless in this scenario.
Guest about 1 year ago in RingCentral Contact Center 0 Under review

Add User Alternate First and Last Name

Provide fields to specify an alternate first and last name for users. This will help when a user has recently changed their last name, and unaware callers attempt to reach them via the dial-by-name feature using the previous name. It will also hel...
Luke Morehead about 1 year ago in RingCentral Admin Portal 0 Under review

VoiceMail to E-Mail Language Filter

Currently there is not a filter available to remove or block inappropriate or offensive words from this feature. We had a customer call in and leave a message with a nickname which was incorrectly translated into a very derogatory and offensive wo...
Guest about 1 year ago in RingCentral Phone 0 Under review

Disable press 1 to join a meeting

When inviting someone to a meeting by phone the receiver of the call must press 1 to join. If you're calling a service, like interpretation, where you key in your ID and there isn't a live rep answering the phone then you can't use this feature.
Tina Genovese about 1 year ago in RingCentral Web/Desktop App 0 Under review

I have business email app called hushmail.com

I would like to integrate with ringcentral as with google workspace
Guest about 1 year ago in RingCentral Web/Desktop App 1 Under review