All ideas

When we schedule meetings with RingCentral through Outlook, the iPhone one-tap details provide a dial link, but is not one-touch as the end user needs to enter a participant ID followed by the meeting password. The dial link is in the following fo...

Becaues it would eliminate Twilio while bringing RC more subscribers

On the Call Queue settings under "Call Handling & Members > Wait Settings" there is a drop down for "When members are available, but no members answer, or all members are busy or unavailable". But the only option showing in the drop down is...

Why not Ring Central make a device, where all phone call will be handled by a VoIP server, directly deployed to customer site. On this way, all issue maybe handled by the support agent by connecting to the gateway server instead of asking client t...

When one user has left our employ and another user comes in to take their place I would love to have the ability to download the previous users' voice mails (which we can do) and then immediately upload them back to the users mailbox who is taking...

For Polycom VVX series phones, we've had coimplaints that the text size on the screen is very small and hard to read for many of our employees. I see in the VVX manuals there is a way to increase that (I believe just a large or small setting) and ...

When a call drops, I have no idea because there is no chime to let me know. Also when the other party hangs up, I would like to know that the call has ended. This feature exists in competing products (for example Microsoft Teams). Thank you.

You can only make dashboards private or public, allow to make private and share with specific users

I would like to download all the phone numbers on the account inluding the serial numbers of the desk phones. As for now, we can only download the phone numbers and the make and model of the desk phones.

Microsoft Teams supports the capability to install "Custom Tabs" into the Teams UI. Integrations can use this to inject large portions of their product directly into the Teams interface, allowing people to get more work done in a 3rd-party tool wi...