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Customer Ideas Portal

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Allow admin management of virtual background feature for meetings

It would be nice if I could easily deploy a virtual background to all my users and set that background as the default background for them to use in meetings. This would be great so we could easily have a standard virtual background for all our emp...
Guest over 2 years ago in RingCentral Meetings & Webinar 1 Under review

Printing fax into ring central

I would love the ability to print my documents into the ring central app, from my Mac, just like I am able to do on my PC.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

RingCentral Phone desktop sync status when on a RingCentral Meetings

It would be best if the RingCentral Phone application can automatically go to Busy/Do Not Disturb status if a user is engaged on a RingCentral Meetings. This will prevent the RingCentral phone desktop app to ring and route the call to voicemail, i...
Guest over 2 years ago in RingCentral Phone 0 Under review

Facebook Lead to RingCentral Create Webinar Registrant

Hello, I would like to have Zapier connect a Facebook Ads Lead to RingCentral and Create a Webinar Registrant. The meetings and webinar functions of RingCentral are fully powered by Zoom, essentially RingCentral meetings and webinars ARE Zoom meet...
Richard Owen over 2 years ago in RingCentral Integrations 0 Under review

Ability to Program 3rd party Numbers on Soft Key (blf key)

On my Cisco 8861, I am unable to program the softkeys to dial out to any number outside of a ringcentral extension assigned to us. If I want to program a speed dial to a customer, or assign an intercom to an extension as a speedial(blf key) it is ...
Guest over 2 years ago in Hardware 0 Under review

Multifactor authentication

We'd like (and it should be pretty obvious) to have MFA as an option on RingCentral accounts. The lack of, especially for SuperAdmin accounts, is a security risk. The extra security layer would make me feel more comfortable. Authenticator app (lik...
Guest over 2 years ago in RingCentral Phone 3 Under review

Dial Zero to reach operator from user extension

Quickly reach an operator or a Reception desk by dialing zero, it will automatically dial the correct extension
Guest over 2 years ago in RingCentral Phone 4 Under review

List all teams on the personal profile

On RC Classic it was easy to identify all the teams in which a person was involved already. This is helpful in the context of coaching an team management
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Change the name of the group text message

Would like to change/update the name of the group text message so we can easily send a text thread to the group without typing/adding their phone numbers again.
Guest over 2 years ago in RingCentral Web/Desktop App 2 Under review

Improve the Presence Extension Selection Screen

Currently when trying to configure presence on a phone, you have to click on each button, search for the extension and then assign it. This is a time consuming task if you have multiple extensions to add. I would like to be able to add multiple ex...
Nick Rowland Corp over 2 years ago in RingCentral Phone 0 Under review