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Add 1 tap dial-in to mobile landing page.

When mobile users click a v.ringcentral.com link, it brings them to a landing page where the only option is to download the app (if it is not installed). Many 3rd parties only want to dial-in to the call and don't wish to install the RingCentral a...
Blueprint HCRE about 1 year ago in RingCentral Video 0 Under review

Record three way calls

I cannot imagine why this has been overlooked for this long. Once you connect a 2nd person to a three way call, the recording stops. Those are the conversations I need the most.
The Fixer about 1 year ago in RingCentral Admin Portal 0 Under review

Add a disclaimer/link or remove non-functional settings from apps that show them as available.

This is regarding the RingCentral MVP app and the cell phone apps and their functionality for forwarding calls. As confirmed by two of your support reps and a support supervisor, the call forwarding from another forwarded call ( Ring in Order ) do...
Steve Wilson about 1 year ago in RingCentral Web/Desktop App 0 Under review

prompt to put pin before dialing out

prompt to put pin before dialing out
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Alert for when Phone(s) go offline

Administrator get notified when phone(s) go offline, shutdown or reboot.
Guest over 2 years ago in RingCentral Analytics 0 Under review

Include Site Numbers in Company Directory - multisite setup

We have DIDs assigned as site numbers, and these represent the main line number for the given site/branch. Users within our company would like to be able to easily look up a branch and call the main line number. I would be happy enough if I could ...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

New Text Message Email give webpage link, not just app

When a text message is received, the notification email refers to the RingCentral app for replies: "To reply using the RingCentral app, click here ." If an additional reference and link to using the RingCentral webpage for replies in lieu of the a...
Jason Phillips about 1 year ago in RingCentral Phone 0 Under review

disable auto-generated text features

In a video meeting, I turned on auto-transcription and made a recording. I see in my meeting playback that there are auto-generated items: brief summary, keywords, summary, topics, and highlights. This is a very impressive and generous feature set...
Andre Lampa about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Report of users with RC app or Desktop app

A report that an Admin can run to see how many users have installed the RC or the Desktop app
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

HUD on RingCentral app

The is a HUD feature on the RC phone application however this feature is not available on the RC app. Would be extremely useful to our practice to have this feature enabled. We are being told we can no longer use the phone application and must use...
Guest over 2 years ago in RingCentral Analytics 0 Under review