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Customer Ideas Portal

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Enabling one press Intercom from Polycom Deskphone

Our current set up on the desk phone allows us to call those employees set up our presence feature. There should be an option to change the settings so that instead of calling the user via one button press it instead intercoms that person.
Brock Kimball over 2 years ago in Hardware / RingCentral Phone 4 Under review

Live Reports

Requesting for this following features: status: "on a call" can be placed on top, currently it's either unavailable or available only if an agent is on a current call, phone number should show in live reports have the ability to change the status ...
Guest over 2 years ago in RingCentral Analytics 0 Under review

Allow admin management of virtual background feature for meetings

It would be nice if I could easily deploy a virtual background to all my users and set that background as the default background for them to use in meetings. This would be great so we could easily have a standard virtual background for all our emp...
Guest over 2 years ago in RingCentral Meetings & Webinar 1 Under review

Printing fax into ring central

I would love the ability to print my documents into the ring central app, from my Mac, just like I am able to do on my PC.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

RingCentral Phone desktop sync status when on a RingCentral Meetings

It would be best if the RingCentral Phone application can automatically go to Busy/Do Not Disturb status if a user is engaged on a RingCentral Meetings. This will prevent the RingCentral phone desktop app to ring and route the call to voicemail, i...
Guest over 2 years ago in RingCentral Phone 0 Under review

Facebook Lead to RingCentral Create Webinar Registrant

Hello, I would like to have Zapier connect a Facebook Ads Lead to RingCentral and Create a Webinar Registrant. The meetings and webinar functions of RingCentral are fully powered by Zoom, essentially RingCentral meetings and webinars ARE Zoom meet...
Richard Owen over 2 years ago in RingCentral Integrations 0 Under review

Ability to Program 3rd party Numbers on Soft Key (blf key)

On my Cisco 8861, I am unable to program the softkeys to dial out to any number outside of a ringcentral extension assigned to us. If I want to program a speed dial to a customer, or assign an intercom to an extension as a speedial(blf key) it is ...
Guest over 2 years ago in Hardware 0 Under review

Multifactor authentication

We'd like (and it should be pretty obvious) to have MFA as an option on RingCentral accounts. The lack of, especially for SuperAdmin accounts, is a security risk. The extra security layer would make me feel more comfortable. Authenticator app (lik...
Guest over 2 years ago in RingCentral Phone 3 Under review

Dial Zero to reach operator from user extension

Quickly reach an operator or a Reception desk by dialing zero, it will automatically dial the correct extension
Guest over 2 years ago in RingCentral Phone 4 Under review

List all teams on the personal profile

On RC Classic it was easy to identify all the teams in which a person was involved already. This is helpful in the context of coaching an team management
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review