Customer Ideas Portal

Currently on dropdown menu in RingCentral App, where you select which number to call from, both your personal line and any call queues you are in appear as "Direct". Could the Call Queue lines appear as "Queue" to help users differentiate their nu...

increase the number of recipients to receive page and be able to page. Would also like to have an option to receive a page to a phone in DND status

Rocket Matter is a platform used by law firms to record time based on actions, invoice, attach documents. As the admin administrator, often I will get a request from an attorney regarding the length of a call.

Until this week we have been able to select an uninstalled phone, right click on it and link pull up the FedEx tracking information. Instead of needing to hunt for in under the Billing, Device Orders section. Working an implementation with 750+ in...

To categorize my contacts in different categories

According to RC's own knowledge base, this feature did exist at one time: https://support.ringcentral.com/article/10644-user-roles-permissions-set-default-role.html Backstory: we decided not to utilize SMS messaging in our environment. So a custom...

Currently there are no available numbers for Osaka, Japan. As a business in Japan, it is not a good option to assign Tokyo numbers to Osaka that is why Osaka numbers are needed.

The ability to disable Glip/Message and other features (like Tasks, Events, Files and Notes). Where our users cannot use these features. Basically a toggle to allow the feature to be used or not

please add an option to disable password when scheduling a meeting via Gsuite.

Or any faster way (like drag-drop) to create a large team without having to type every name/adress. And it's really difficult to know who you already added since the name is not greyed when you typed a name.