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‘Works with Slack’ as installed app

Slack is one of the most used messaging apps and many people like to use it for real-time conversation. RC should offer Slack workspaces as add-ins to enhance team messaging your current configuration (link below) does not allow for this. Ideally,...
American Influencer Council about 1 year ago in RingCentral Integrations 0 Under review

Please Retain Status Updates on your Service Status Page

When I have to explain to management why there was a Ring Central outage or issue, it's helpful to refer to the status updates on your service status page. When you engineers post a "resolved" update, then remove all the statuses for the issue 5 m...
Guest over 2 years ago in RingCentral Mobile App 1 Under review

WIX Website Builder Integration

WIX is one of the worlds largest easiest to create website builders with over 200 million users, would be nice to access RingCentral services from WIX
Guest over 2 years ago in RingCentral Integrations 3 Under review

Answering multiple calls in the new ring central app

Developers please try to solve the problem as it is not possible to answer multiple phone calls in the new Ring central app, however it is possible to do so in the old phone app, For example if we log into the old phone app the one with the phone ...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Connectwise Integration for Avaya Cloud Office

Integration for Connectwise Manage for click to dial via Avaya Cloud Office
Guest over 2 years ago in RingCentral Integrations 0 Under review

Enable Transcript function in Admin Portal to capture both/all sides of text conversations, not just responses back to me

We want to be able to push a button on the Admin Portal which will generate a transcript of both or all texts as part of a particular conversation; at this point we have to hightlight on our cellphone, copy, create email to outselves and create "t...
Valerie Jacobs about 1 year ago in RingCentral Admin Portal 0 Under review

SAS Traces on Call Logs

It would be very useful if Admins have the option to look at the hops during a call (i.e., from the caller's IP to the Server IP to the Callee's IP and back) so we can see where in the call that call quality deteriorates and can determine what's t...
Amanda Nemeth about 1 year ago in RingCentral Analytics 0 Under review

Requesting RingCentral App to not default to meeting info when using Microsoft outlook

If you want to use Microsoft outlook (not outlook 365), the scheduler keeps defaulting to "meeting info" . This happens in particular, when you do not have Outlook 365 or Google calendar conduit/mangaged calendar intergated. This causes for a bad ...
Rachelle Banks over 2 years ago in RingCentral Web/Desktop App 0 Under review

Alphabetize Presence

Need a simple fast way to alphabetize Presense. With 40 or so employees coming and leaving at any given time it would b nice to be able to easily alphabetize the list. Not a big deal with 4 o 5 but when there are nearly 40 it doesn't make sense to...
Tracy Hoff about 1 year ago in RingCentral Phone 0 Under review

ACO HUD to show transferred call

Hi, this idea came from one of my clients: For the HUD to show the inbound caller even when transferred to another extension. "The HUD provides an overview of what other users in the organisation are currently doing. In the situation where I might...
Gian Santos about 1 year ago in Developer Platform and APIs 0 Under review