Customer Ideas Portal

Please allow Coversheet Preview Details in unified RingCentral Desktop app. Currently it only shows a blank page.

We have users that are what we call "Customer Service Reps" Primary function is to take inbound calls from the queue, while they won't get presented a second call from a queue, they are getting interrupted by DID calls and Transferred calls, this ...

Right now I can only see my mute status at the bottom of the RCV screen. It would be helpful to be able to see if I am muted within my own "square" in the gallery just like I can see everyone else's. When they are muted, it shows that in their gal...

My business has 6 inbound numbers; one main and 5 fax lines. All SMS to any of the numbers is directed to a single extension. Currently, there is no way to tell for which number the text is intended. Identifying which line the text came in on woul...

Every phone system since the 90's had a feature to send a global or mass voicmail message to all phones or a group of user's . I would like to add this feature, since many have physical phones and text messaging isn't an option. It is a significan...

Customer wants to have an option to install the app on their user's behalf. But prefer that they wanna do it on his end because not all of their employees as tech savvy.

Our customer was asking about a service that would translate during a meeting for the attendee. It would be translating real time into Spanish.

Please add the option to mask portions of an active call. We are needing to mask sensitive info during our calls.

I should not have to modify my RC Video details in the right panel to remove require password or to just by default meeting ID. I should be able to set those and have the plugin remember my settings.

You can create a meeting in Google Calendar with the RC app but being able to use the RC app as the primary tool for collaboration would be great and viewing Google Calendar would be essential for this.