Setting up Zapier between our CRM and Ringcentral, I noticed it showed Voicemail: Available but not shown. I wonder if there would be a way to have the transcription to be available in order to write a note or log a call in our CRM with that text....
when i message or try to contact any inactive user , i will automatically get a message or pop up like " this user is not active" or " This User is Not Available".
its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.
Allow phone assignments without adding a new number
Please allow a phone to be ordered without assigning a number to it. Sometimes phones are needed for replacement, stock, testing, etc... and do not need to purchase a DID to associate with it.
Grant ability for Admins to remove holds on phones being updated
Admins need the ability to remove the change freeze on user account phones once the phone is received. I should not have to open a ticket to assign a phone to a user because a new phone was ordered, received and not updated on RC and the shipping ...