All ideas

Setting up Zapier between our CRM and Ringcentral, I noticed it showed Voicemail: Available but not shown. I wonder if there would be a way to have the transcription to be available in order to write a note or log a call in our CRM with that text....

Currently users Can't use All in One app for Voice conference and calling Team (group) is not optimal when voice conference includes external parties.

We want an option that if a user extension is not available or if it is not during after hours, we can route calls to a paging extension instead.

To have a separate pane for sent items, SMS MS Teams

Allow for automatic RingCentral video meeting transcription and recording. Similar to automatic meeting recording in RingCentral Meetings.

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.

Please allow a phone to be ordered without assigning a number to it. Sometimes phones are needed for replacement, stock, testing, etc... and do not need to purchase a DID to associate with it.

Admins need the ability to remove the change freeze on user account phones once the phone is received. I should not have to open a ticket to assign a phone to a user because a new phone was ordered, received and not updated on RC and the shipping ...

A way to change the dialling code so that it appears as if you are calling from a local number each time

It is a lot of work to open my faxes one at a time to be able to download the attachments