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Integration for Voicemails to be added to CRM

Setting up Zapier between our CRM and Ringcentral, I noticed it showed Voicemail: Available but not shown. I wonder if there would be a way to have the transcription to be available in order to write a note or log a call in our CRM with that text....
Natalie Crown over 2 years ago in RingCentral Integrations 0 Under review

Adding Voice conference to All in one App just like Phone app

Currently users Can't use All in One app for Voice conference and calling Team (group) is not optimal when voice conference includes external parties.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow user extension to route call to a paging extension

We want an option that if a user extension is not available or if it is not during after hours, we can route calls to a paging extension instead.
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

A separate right pane alignment for RC app dedicated for sent items, SMS MS Teams

To have a separate pane for sent items, SMS MS Teams
Mark Ramirez over 1 year ago in RingCentral Web/Desktop App 0 Under review

Automatic RingCentral Video Transcription and Recording

Allow for automatic RingCentral video meeting transcription and recording. Similar to automatic meeting recording in RingCentral Meetings.
Cory Barnes over 1 year ago in RingCentral Video 0 Under review

when i message or try to contact any inactive user , i will automatically get a message or pop up like " this user is not active" or " This User is Not Available".

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.
Manish Tiwari over 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 1 Under review

Allow phone assignments without adding a new number

Please allow a phone to be ordered without assigning a number to it. Sometimes phones are needed for replacement, stock, testing, etc... and do not need to purchase a DID to associate with it.
Joseph Williams over 1 year ago in RingCentral Admin Portal 5 Under review

Grant ability for Admins to remove holds on phones being updated

Admins need the ability to remove the change freeze on user account phones once the phone is received. I should not have to open a ticket to assign a phone to a user because a new phone was ordered, received and not updated on RC and the shipping ...
Joseph Williams over 1 year ago in RingCentral Admin Portal 0 Under review

Changing Dialing Codes

A way to change the dialling code so that it appears as if you are calling from a local number each time
Simon King over 1 year ago in RingCentral Phone 0 Under review

I want to be able to download faxes in batches from the application

It is a lot of work to open my faxes one at a time to be able to download the attachments
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review