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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

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Show Extension Number on DeskPhone when Idle

My VVX-450 phones only show the username on the screen. I think it would be a nice feature if the deskphone displayed its ext number on the screen. On a similar note, it would be nice if it displayed the DID of the phone as well. Of course, the be...
Frank Busal-1100 about 3 years ago in Hardware 0 Under review

Please consider linking the custom rules to Google calendar.

Currently I go to Phone System, Auto-Receptionist, General Settings, IVR settings then custom answering rules. I add a custom answering rule for each day of the month to let the system know which EMS doctor is on call from 8 AM - 10 PM that day. T...
Guest about 3 years ago in RingCentral Admin Portal 0 Under review

RC app softphone forwarding

My suggestion is to allow the RC phone app to accept transfers alongside its desktop app counterpart. This would be very useful for customers who do not have headsets and rely on their cellphones for using their RC account
Guest about 3 years ago in RingCentral Web/Desktop App 0 Under review

AV1 video codec

hello , is there any hope ringcentral will adopt AV1 royalty free video coding format of AOMEDIA ? It has a lot of benefits against H.246 used now.
Djilali Chadli over 1 year ago in RingCentral Video 0 Under review

Bug report: Multiple flips may require closing and re-opening the mobile app

Scenario: Initiate a call from the desktop phone. Flip the call to the mobile app. Flip the call back to the desk phone. The mobile app no longer recognizes that there is an active call and does not offer the "switch the call to this device" optio...
Craig Rhinehart over 1 year ago in RingCentral Mobile App 0 Under review

RingCentral Portal Transfers: Search by order no or telephone number

When reviewing port orders and transfers in the port (link below), i would like to be able to search by both order number and telephone number.
Fraz Hamid over 1 year ago in RingCentral Admin Portal 0 Under review

Saving a Number while on Call

Is it possible to save a number while on call. To be clear, saving a number from which you are currently on a call. I think it is something that can add efficiency for users to save a number while waiting for the person to pick up the call.
Aibram Lei Arinque over 1 year ago in RingCentral Phone 0 Under review

See list of devices the user has logged in to.

Show all the devices that the user has logged into, including the mobile app on a cell phone.
Peter Norgaard over 1 year ago in RingCentral Admin Portal 0 Under review

Sub Team or Team Channel

We would create a Team and then create a sub team or team channel. The team will always remain but the channel will come and go based on what projects we are working on. So when I go check on where we are on a particular topic, I don’t have to scr...
Larry Davis over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add an option to block deleting call logs in Ring central application

our employees do not answer a phone and it goes as missed call. They want to erase their track so that we don't know if they are answering all phone call so they delete the missed phone log or any other call that they feel its to their benefit. We...
Jean Granizo over 1 year ago in RingCentral Phone 0 Under review