All ideas

For instance a reminder voice message to a list of phone numbers.

It would be very helpful to our agents to see more than two Display Settings options at a time. For example, Queue Name, CallerID Name, CallerID Number, and Phone Number would all be wanted by our agents -- all four options at once. Thank you.

Right now I can only see my mute status at the bottom of the RCV screen. It would be helpful to be able to see if I am muted within my own "square" in the gallery just like I can see everyone else's. When they are muted, it shows that in their gal...

My business has 6 inbound numbers; one main and 5 fax lines. All SMS to any of the numbers is directed to a single extension. Currently, there is no way to tell for which number the text is intended. Identifying which line the text came in on woul...

Can you please add a fictionally that will allow my clients to just dial *and 4 numbers example - *5626 then it will connect to my company main number like a shortcut.

When you click the 3-dots when hovering over the time, you are given the option to delete your message. Make this setting optional or give the ability to disable this option.

We have recently migrated from a Call Queue to a Delegated Line configuration for our Customer Service team. The change came with some great improvements to call handling, but has shown a significant flaw... no reporting of call activity in Analyt...

Our customer was asking about a service that would translate during a meeting for the attendee. It would be translating real time into Spanish.

Please add the option to mask portions of an active call. We are needing to mask sensitive info during our calls.

I should not have to modify my RC Video details in the right panel to remove require password or to just by default meeting ID. I should be able to set those and have the plugin remember my settings.