Customer Ideas Portal

Simply to let the sender of a text message know - not to expect my reply to their text until an entered date - until I am out of the office...just like a phone has such an automated feature for replying to a call. Thank you.

I sometimes forget to make myself available when I've left my desk. If the icon in the Windows (or Mac) Task bar showed a 'badge' reflecting my status I would be ale to see if I have forgotten.

I have clients that want to record a presentation or training program without an audience. Is it possible to transcribe these presentations/video recordings? At the moment the transcription only occurs if there are other participants

The customer is experiencing issues making calls using a Maltese number and found out that the number is an IVN. We advised that IVNs are intended for inbound calls only. However, we do not support Maltese MVP GO at the moment. We need this added ...

The Auto Dial feature is not available in RingCentral in the admin portal for all Cisco ATA191. The auto dial feature is available for Polycom Obi ATA devices. We request this feature be added for the Cisco model.

We need to have quick easy access to a custom, FILLABLE, fax cover page. We send out faxes all day and each fax is different. We need to be able to fill in the cover page right on ring central. I spoke with one of your technicians and he said if w...

Our customer request that a call queue member still get a second queue calls from the queue if they are already on another call.

Ability to disable pop up on the incoming call using RingCentral app

Our use-case is that we want to store calls for as short period - just to protect our staff from abuse from callers. At the same time we don't want to retain calls for any longer than needed for compliance reasons.

Columns in the call logs of the we portal is fixed and cannot be changed. Hope there's a way to customize or arrange the columns reflected in the call logs.