Customer Ideas Portal

There are cases where people only want to leave a voicemail for a person, and not ring a person's phone first. (Ex. If you want to leave a voice message, but it's not urgent.) Please provide a way to set a direct dial number to allow people to rea...

Sometimes our clients join the meeting by browser and we need to be able to put them in Breakout Rooms. It works in ZOOM.

I have 3 phone numbers under my one account; each phone number is for a different company. There is 1 main line for one company, and then 2 virtual lines for the other 2 companies. I would like for when the calls come in on my ring central app to ...

We have users that would like to see the ability to create Custom Labels for the Phone Number for the contact. Creating a custom label instead of using "Other" (or the other predefined labels) would allow them to know exactly what type of number t...

We have users that have asked about the ability to create Sub-Folders under Personal Contacts within the Desktop APP. We are an insurance company and they believe that this ability would help to distinguish between what type of contact everyone is...

We need the ability to attach images to text messages from the Outlook plug-in.

It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.

This is maybe new behavior so maybe my muscle memory needs resetting, but when I want to "Like" a post, I go over to the emoji place and click to see the flyout. "NO. Stop clicking. Now you just hover. If you click, it closes the flyout. Arg." Thi...

If a user doesn't show up for work (calls out sick, for example), their Available/Busy status cannot be updated by anyone else, so all other users see their presence as whatever their last status was, and they think that the user is at their desk ...

Copy and paste up to 50 numbers into recipient box at once for texting tool either by control copy or by CSV file.