All ideas

One of our agent will going to call out to let say Texas, But I dont want to show my number on the caller ID, Instead I want them to see a Texas number as the caller ID. So i have to search those numbers for Texas number and its too long to scroll...

We can mute a specific person, but they can unmute themselves right after. If we want to mute them, we have to mute everyone and uncheck the allow to unmute button. Then we have to unmute everyone else. We should be able to mute and keep muted a s...

We want the ability for a meeting owner or moderator to block a specific participant from using the chat feature. There is a mute feature for voice, so we want there to be one for chat too. Also, for there to be a way for everyone be able to messa...

I am currently experiencing Fraud by someone using my Ring central Phone number then harasses throughout until I accidentally hit his link we need an effective Fbi tracking capabilities real time links available to combat online fraud attempts

Sometimes we need to create a conversation between two or more people. Often, you can just cut and paste the email and click enter. The contact will then be added to the list of email(s) you wish to connect with (to intiate a discussion). This is ...

Not sure if this exists now, but it would be extremely useful if we were able to program buttons (Line Keys) on the physical phones to be able to transfer calls to groups/queues.

It would be great to add the ability to received notifications for missed calls for delegated calls. Often the Executive assistant needs to return missed calls and if they do not have access to the notifications, it's very limiting.

It would be great to have voicemails from a call queue be able to be sent directly to a RingCentral team channel in addition to email. This would allow for immediate collaborative communication among the team to listen to the voicemail/read the vo...

I am receiving 6-8 spam calls each day from a particular range of numbers. The numbers have the same area code and first four digits, but the last 3 digits vary. I cannot effectively manage 1000 (or more) numbers in my block list. The suggested so...

It is beyond frustrating to switch desk phones between users in RC admin portal, especially if the user needs to switch to an unassigned phone. Please, add a dropdown under the user which allows you to select the phone assigned. Put the same dropd...