Customer Ideas Portal

Rocket Matter is a platform used by law firms to record time based on actions, invoice, attach documents. As the admin administrator, often I will get a request from an attorney regarding the length of a call.

Disable the ability of the user to download the call recording but the customer wants still the extensions to have an access on the call recording, just disable the ability of the user on the extension to download the recording.

Many companies use individual phone lines to track calls from different forms of advertising or different ad campaigns. Currently, there is not an easy way to see the number of calls per individual phone line for a particular time period. My compa...

Until this week we have been able to select an uninstalled phone, right click on it and link pull up the FedEx tracking information. Instead of needing to hunt for in under the Billing, Device Orders section. Working an implementation with 750+ in...

With the new all in one App we are loosing the recurring meeting tab where all our monthly recurring meetings are stored to easily refer back to. is this something that will be coming back in the future?

Instead of having to look through each queue (especially when you have 80) to see who is a member, it would be beneficial to be able to click on a user and see which queues they have been assigned to.

Kind of baffling to me that there is no option to restrict users from exiting a call queue nor is there a way to send alerts to a manager if someone stops accepting call queue calls. Only option we have right now is to create a custom role for the...

By having the host being the only one with access to the Meeting Room function (setting up rooms, designating participants, etc.), for larger group meetings, this does not allow for an efficient distribution of work and sharing of tasks. Giving sh...

It would be nice to see who other users on our phone system are talking to on the desk phone.

To categorize my contacts in different categories