Customer Ideas Portal

This would help new home sales businesses to utilize the Lasso integration with Ring Central to maximize work flow.

If Ring Central links with Google and Microsoft, it would be great to link with top producer.

As it stands now, it takes 6 clicks to change your status and your presence.

There's currently no way to enforce company-wide outbound caller ID settings, and no way to report on user who, for example, have the company number set as their outbound caller ID

Currently CreatePost only supports existing attachments found in RingCentral. To POST a file, one must POST to '.../glip/files', with a single file. This automatically creates a Post with a single attachment (the file) and nothing else (no text, m...

All phones should be able to send a page in case of emergencies not just full licensed users. This is currently limited to only licensed users. Add limited extensions to the list for paging out of box.

RC app users on any platform should be provided basic steps to try resolving problems. Or a pop up that will allow the users to know what could have caused the problem on the app. Ex. 1. Lost internet connection, possible troubleshooting Step is t...

It doesn't matter how many names are in the presence, list. The second screen on the expansion module is Blank. Reopened case https://support.ringcentral.com/s/case-detail?Id=5002H00001Hp8DQQAZ

There is a limitation to RingCentral's voicemail-to-text transcription as described in this article: https://support.ringcentral.com/article/8045.html When the transcriptions occurs, only a partial transcription preview is included in the voice...

Our Facilities personnel are rarely at their desks and, as a result, do not have a desk phone and it is not practical to use the desktop app since they are away from their computers most of the day. They would like to be able to use the Call Queue...