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This would help new home sales businesses to utilize the Lasso integration with Ring Central to maximize work flow.
Julie Mason 9 months ago in RingCentral Integrations 1 Future consideration

Please add our CRM "top producer" app to options.

If Ring Central links with Google and Microsoft, it would be great to link with top producer.
CallCory. Com 9 months ago in RingCentral Contact Center 0 Under review

Share Status - It would be nice to be able to change your status and your presence at the same time.

As it stands now, it takes 6 clicks to change your status and your presence.
Cindy Strutman 9 months ago in RingCentral Web/Desktop App 0 Under review

Report outbound caller ID settings

There's currently no way to enforce company-wide outbound caller ID settings, and no way to report on user who, for example, have the company number set as their outbound caller ID
Chris Hall over 2 years ago in RingCentral Phone 0 Under review

Support multiple new (file) attachments for CreatePost in Team Messaging REST API

Currently CreatePost only supports existing attachments found in RingCentral. To POST a file, one must POST to '.../glip/files', with a single file. This automatically creates a Post with a single attachment (the file) and nothing else (no text, m...
Caleb Bergman over 2 years ago in Developer Platform and APIs 0 Future consideration

Paging for limited extensions

All phones should be able to send a page in case of emergencies not just full licensed users. This is currently limited to only licensed users. Add limited extensions to the list for paging out of box.
Guest over 2 years ago in RingCentral Phone 1 Under review

Allow the RC app to provide troubleshooting steps

RC app users on any platform should be provided basic steps to try resolving problems. Or a pop up that will allow the users to know what could have caused the problem on the app. Ex. 1. Lost internet connection, possible troubleshooting Step is t...
Roland Angoluan over 2 years ago in RingCentral Web/Desktop App 0 Under review

Yealink T48S Expansion Module

It doesn't matter how many names are in the presence, list. The second screen on the expansion module is Blank. Reopened case
Justin Hempel over 2 years ago in Hardware 1 Under review

Display entire voicemail-to-text transcription in voice-to-text notification email

There is a limitation to RingCentral's voicemail-to-text transcription as described in this article: When the transcriptions occurs, only a partial transcription preview is included in the voice...
Nathan Medema over 1 year ago in RingCentral Video 0 Under review

Add Call Queue Pickup to Mobile App

Our Facilities personnel are rarely at their desks and, as a result, do not have a desk phone and it is not practical to use the desktop app since they are away from their computers most of the day. They would like to be able to use the Call Queue...
Bruce Howard 9 months ago in RingCentral Mobile App 0 Under review