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REMOVE "Always ring for at least 30 seconds before forwarding is completed."

Our company has been having a daily annoying issue where the "Always ring for at least 30 seconds before forwarding is completed." is enabled daily on several users without our consent. I have reported this repeatedly and the last tech tells me th...
Roger Lopez over 1 year ago in RingCentral Admin Portal 0 Under review

Screen Share in the New RC App - extremely slow and cumbersome

When me or one another OR multiple team members are having a voice call - To add/switch to Screen Share is very very very cumbersome and frustrating. It sends a message to the other users to join a meeting while I am already logged onto the meetin...
Ruchir Bhatt over 1 year ago in RingCentral Web/Desktop App 0 Under review

Being able to schedule texts with integration to PCRecruiter and other ATS systems

We may have to leave ring central without this feature in place, as it's so integral to our business.
Laurie Smith over 1 year ago in RingCentral Integrations 1 Under review

Tint Wiz integration

Window tint, graphics, ppf, detail shops that use ring central would be able to use a CRM like Tintwiz for creating client profiles, as well as finding clients from the past more easily
James Clark over 1 year ago in RingCentral Integrations 1 Under review

Add a link to the subscription report to have a ready only view of the web page

Add a link to the subscription report to have a ready only view of the web page and tie the permissions to the report recipients. This way the recipient could drill down into each call for more details.
David Duggan over 1 year ago in RingCentral Analytics 1 Planned

Please stop the pop-up madness

Please stop forcing new taps / windows to open up when clicking links on the RC web site. From the main page, every time I click the login button a new tab / window is created From the admin portal, I click the support link & a new tab is crea...
Ian Callard over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to see Message and Video information in LOB

Would be useful to be able to see Video and Message detail in the LOB reports.
Tyrone Stephens over 1 year ago in RingCentral Analytics 2 Future consideration

WEBINAR Panelist waiting room before going live

My customer would like to have this type of feature where panelist can talk to co-panelist before the start of session in webinar privately. Then have a Go live option once everything is set.
Wendy Fernandez ext over 1 year ago in RingCentral Meetings & Webinar 1 Already exists

Missed call notifications for IVR menus

We have an IVR menu for after hours and find that many callers will not use the IVR and will hang up during the IVR messages. We would like to have missed call notifications so we can be proactive and call back those missed calls.
Jason Hughes over 1 year ago in RingCentral Admin Portal 0 Under review

Call trace codes/details

It would be helpful if we could have a trace option where it gives the details and even failure or OKAY codes when calls happen, or any reference to provide to customers so they are informed on where the call may be ending or coming from.
Guest over 1 year ago in RingCentral Analytics 0 Under review