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Add the ability to assign alternative hosts when scheduling a meeting and not just after the meeting has begun.

Eliminates the problem of issues when a host for a meeting could change at the last minute and you won't have to send a new login link to everyone invited
Guest almost 2 years ago in RingCentral Meetings & Webinar 1 Under review

Globally Block Forwarding to Outside Lines

We would like to have the ability to only allow our users to forward to extensions that are within the RingCentral system. This would allow us to make sure that no business calls leave the platform and are subject to the rules and policies of the ...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow Toll Free Numbers to Have Caller ID

Most companies use RingCentral for thier phone systems but not being able to create a Caller ID is a big problem. Can we please get this!? Not a very satisifed customer due to this! People do not answer the phone when we call them.
Guest almost 2 years ago in RingCentral Phone 2 Under review

Integration with iManage

Legal firms in the UK tend to use iManage for their legal document workflows and case management. MS Teams offer a deep integration with iManage and one of our large customers is looking to move message and video to Teams because of this integration
Emma Murray almost 2 years ago in RingCentral Integrations 0 Under review

Restrict Specific Numbers for Security or Work-related Reasons

Restrict Specific Numbers for Security or Work-related Reasons; basically, enable restrictions or notification rules for specific outbound dials. For example, an employee is constantly and improperly making calls from their account to a personal f...
Justin Donnenwerth almost 2 years ago in RingCentral Admin Portal 0 Under review

Add a feature to allow users to just receive text messages

Along with Business SMS permission there should be another feature to only allow users to only receive or just send text messages.
Amanda Bradbury almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow automatic speaker to answer extension to extension calls

All users in our office use Polycom phones. When we dial each others extensions, the phones ring and must be picked up by the person receiving the call. With other systems I've used, it is answered automatically by speaker so the receiving person ...
Guest almost 2 years ago in Hardware 0 Under review

Max Call history too short

Max Agent history list is too short and there is visibility to only 2 calls in the history list. We need the history list to be much longer please.
Michael Almaraz almost 2 years ago in RingCentral Contact Center 0 Future consideration

RingCentral for Outlook to Save Click to dial/Click to SMS settings

It's inconvenient to have to constantly set it up each time we log in.
David Smucker almost 2 years ago in RingCentral Integrations 0 Under review

Update iPhone one-tap dial feature to be true "one-touch" join

When we schedule meetings with RingCentral through Outlook, the iPhone one-tap details provide a dial link, but is not one-touch as the end user needs to enter a participant ID followed by the meeting password. The dial link is in the following fo...
Sean Dogan almost 2 years ago in RingCentral Meetings & Webinar 0 Under review