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Change the name of the group text message

Would like to change/update the name of the group text message so we can easily send a text thread to the group without typing/adding their phone numbers again.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Huge Security Vulnerability: Remove the "Express Link" feature or provide an option to disable it tenant-wide

For those who haven't noticed it, RingCentral's mobile app has an "Express Link" sign-in feature. The feature is mentioned in this KB article: https://support.ringcentral.com/article/log-in-ringcentral-app.html "Please note: If you’re logging with...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Will not implement

RC App Faxing - need ability to add info in To, Company and Phone fields

When sending a fax through the RC app there is only an option for the sender's fax number, cover page, note and attachment. There isn't an option for the recipient's To, Company and Phone. If you want to add this info you need to add it to the Not...
Nina Congdon almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Forward voice mail message option

All users of RingCentral App for desktop would benefit. Include the ability to forward a voice mail message to another user on the system. Current options only allow download but no forward. The option exists in the call log on the web to forward ...
Tracey Lulek almost 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Monitor calls/answer calls for others in RingCentral App

We need a way for our receptionists to use the RingCentral App to monitor and answer calls for their department directors. This is only available using the RingCentral Phone however the rest of our institution is using the RingCentral App for desk...
Tracey Lulek almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Change Main Site Name in Admin Portal

We have multiple sites. We can change all of our site names except for our headquarters (which the account is tied to). Like to be able to change 'Main Site' name to our City location.
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Fax transmission results to show the direct number instead of main number only + extension number

Currently, fax transmission results only show the main number and extension number. We would like to be able to see the direct number so that will be able to identify which direct number that fax transmission result is for.
Guest almost 2 years ago in Developer Platform and APIs 0 Future consideration

Enable SMS for UK numbers

Hi, It would be best if we can allow SMS to be enabled for UK numbers. This will help users to utilize their UK numbers in communicating to clients thru text messaging.
Guest almost 2 years ago in RingCentral Web/Desktop App 4 Future consideration

Hot Desk Phone: Selecting a number to assign to the phone.

When assigning a phone number to a Hot Desk phone, it auto assigns an available number. It would be nice to be able to select the area code instead of being assigned a random number in a different State.
Kyle Hogentogler almost 2 years ago in RingCentral Phone 1 Future consideration

Add a notes/description field to each user extension visable to only admins

I would like to have a notes/description field added to each user extension in service web that will allow any admin to make notes on the user. This should be visible to only user admins. For example, notes on why settings have been configured a c...
Nick Rowland Corp almost 2 years ago in RingCentral Phone 0 Future consideration